Torch Guys upgraded me from a $1,600 unit to a $2,300 unit for FREE when it became clear that someone had bought the last in stock model the day before I placed my order (and the model was discontinued). They also expedited shipping for free. Throughout the process, the owners were highly responsive. A+ all around!

We are very pleased with our decision to purchase our fireplace with The Torch Guys! The team was very helpful in finding us the best price and getting delivery set up quickly and easily. They even registered our fireplace for us so that our warranty on the product is in place should we ever need to use it. We will be using them in future for sure!

Quick delivery and great service

Buying from The Torch Guys was wonderful. They answered all my questions and were very proactive with the delivery information. I can’t wait to get it installed. When I do, I will send a picture. Thank You, Debbie

Just installed our new fireplace, and it’s awesome! The Torch Guys are a great company to work with and excellent customer support and responsiveness. Will definitely purchase from them again!

At first I was concerned buying from the East Coast as we are in California. After a phone call we were convinced we had the right place to buy. The advise they passed on was spot on and extremely helpful. The purchase was easy and the follow up superb.

Tempest Torch by Travis Industries

I would highly recommend purchasing from The Torch Guys. Wonderful experience!

The best outdoor propane torch on the market! Rave reviews!!!

All questions answered. Was delivered ok. Not yet installed, so can't comment on usage. People in charge of product and delivery very responsive.

Tyler from "The Torch Guys" exceeded our expectations! The order process was seamless, shipping was fast, and the customer support was stellar! We recommend "The Torch Guys" without hesitation. Jason & Tara Kuta

First time ordering and got what I needed promptly. Can't ask for much more :)

Easy, fast and friendly service.

I cannot say enough about working with the Torch Guys. We ordered the Simplifire Allusion platinum fireplace months ago for our renovation. Tyler helped us choose the perfect fireplace for our project. It was delivered so quickly even though we did not need it right away. We installed months after we received it and discovered that we were missing some stones. Tyler answered my phone call immediately and arranged for a new set to be sent. Those were also received right away. The Torch Guys answered all of my calls and emails so promptly. Their service is excellent from start to finish. I would not hesitate to work with them again in the future.

We ordered three Tempest lanterns from them and they were super helpful size and items needed to mouth these on the front of large pillars. Excellent company great to work with highly recommend!