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Majestic Ruby 25" Direct Vent Gas Insert with Black Inside Fit Front and Back Customizable Surround Close Up
    by Majestic Authorized Dealer

    Majestic Ruby 25" Direct Vent Gas Insert

    SKU RUBY25IN
    $2,869.00 - $3,917.00
    $2,869.00
    $2,869.00 - $3,917.00
    $2,869.00

    Optional Accessories

    Relocation Kit For USB-C And Reset Switch

    $39.00

    Majestic 14 1/2" Round Flashing Adapter Kit

    $94.00

    Battery Backup Wall Switch for Intellifire Touch Control Systems

    $199.00

    Majestic IntelliFire Wi-Fi Module

    $239.00

    Majestic IntelliFire Touch Wireless Wall Switch

    $124.00

    Majestic Intellifire Touch Remote Control

    $399.00

    About This Product

    Majestic Ruby Direct Vent Gas Insert

    Ruby 25" Direct Vent Gas Insert from Majestic

    The Ruby series gas fireplace inserts make enjoying a fire easy. All the ambiance and warmth of a split-log fire, without the mess and hassle of wood. A traditional fireplace can be completely changed to a brilliant glass firebed and driftwood logs. A fireplace to fit your lifestyle, whenever you want.

    • Direct Vent Technology - removes any fumes or combustion exhaust efficiently and effectively from your home
    • IntelliFire Touch - offers you a touchscreen remote control or wireless wall switch to fit your life
    • Battery Backup - Ensures you always have a reliable source of warmth even with a winter power outage

    The Ruby offers you an a la carte approach to designing your dream gas fireplace insert. You pay only for the features you want. Pick optional interior panels accent lights and more to create your sanctuary room. 

    Majestic Ruby 25" Standard Features

    • 18,900 - 27,000 BTUs (Natural Gas)
    • 17,500 - 25,000 BTUs (Propane)
    • IntelliFire Touch Ignition System
    • RC400 Touchscreen Remote
    • Decorative Brick Base
    • Ceramic glass
    • (7) Ceramic fiber split logs
    • Glowing Embers/Mystic Embers
    • GFK-160A Variable Fan
    • Battery Backup
    • Electrical Cord - 10' 6" (left), X 8' Right
    • Gas Flex Connector 

      Optional Features (Add Ons)

      • Tavern brown interior panels
      • Cottage Red interior panels
      • Reflective black glass
      • Accent lights
      • IntelliFire app
      • Wireless wall switch
      • Model Ruby Insert 25
      • Unit Width 26-1/8"
      • Unit Height 17-1/16"
      • Unit Depth 14-1/2"
      • BTU/hr Input 27,000
      • Viewing Area 22-1/2" x 12-7/16"

      Shipping & Returns

      Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

      Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

      Warranty

      In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

      Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

      Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

      All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

      Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.

      Let customers speak for us

      from 161 reviews
      Great service!

      All my questions were answered and delivery was prompt! Thank you so much Torch Guy’s!

      Michelle Pipkin
      Napoleon High Definition 81 Direct Vent Gas Fireplace
      Great!!

      I had a fantastic experience with The Torch Guys!! From my first phone conversation with Ben to follow up emails & product delivery everything was flawless. Would not hesitate to purchase through them again!

      Julie Wagner
      The Outdoor Greatroom Bronson Block Square Gas Fire Pit Kit | BRON51
      Excellent customer service and buying experience

      The customer service was outstanding from the moment we called The Torch Guys to order our new Dimplex fireplace. We needed the fireplace quickly due to our remodel schedule. We received the unit within 4 days of ordering. The delivery company they hired was efficient and the unit arrived with no issues.

      Patti Langer
      Dimplex Ignite Evolve 74" Built-in Linear Electric Fireplace
      Exceptional owners/service

      Never have I had a company work so hard to assist me. They went above and beyond what any other store most likely would do. The replacement fireplace I needed was discontinued. These guys worked to help me find a fireplace with minimal adjustments needed. The packaging was over the top and shipping fast.

      Kathy in Baker City Oregon
      The Torch Guys
      Great Customer Service

      Great Knowledge of the products they were able to help me pick out my 3 fireplaces to fit my needs.

      Phil McIntyre
      Empire Boulevard 60" Vent Free Linear Gas Fireplace
      Customer Service

      Product shipped extremely fast, however, it was damaged during shipment. I contacted customer support and they had it replaced within a few days. No hassle, very professional. I couldn’t be happier.

      Jarrod Gemar
      Superior VRT3242 42" Traditional Vent Free Firebox
      Beautiful electric fireplace!

      The Torch Guys were great to work with! They followed up on my purchase to make sure I was pleased with my order. I love the fireplace and was the perfect size for my space. It was easy to install and has so many options including color, speed, timer and can use it to produce heat. I had one question about the screw sizes and Clinton helped me immediately. I highly recommend their products and would purchase with them again!

      Phyllis Leiser
      Amantii Symmetry Lumina 50" Linear Electric Fireplace
      Spectacular 5-Star Experience Thanks to Julia!

      I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

      James Rosen
      The Torch Guys
      Great Service and Delivery

      I bought an Amantii Cube from The Torch Guys and their service was terrific. They were great with answering questions, and the order shipped and arrived very quickly. They've followed up sharing the product is registered under warranty (done by them). All and all, very comfortable recommending them.

      Nichole Hart
      Amantii Cube Lumina 20 x 25 Freestanding / Wall-Mount Electric Fireplace
      Excellent Experience

      Great customer service, prices, delivery and product! Would highly reccomend.

      Paige Eaton
      The Torch Guys
      The Torch Guys

      Very easy to communicate with, and shipping experience was perfect. We are still in the process of installing because of our new-build schedule, so can't really comment on the fireplace itself.

      Dale Schiesser
      Kingsman ZCV39 39" Zero Clearance Clean View Direct Vent Gas Fireplace | Tempered Glass

      Empire Stacked Aged Oak Vent Free Gas Log Set

      Gerry Szper
      Empire Stacked Aged Oak Vent Free Gas Log Set
      Very pleased with customer service

      Customer service is top-notch answered all my questions. I felt like I was talking to somebody who cared about me.

      scott fox
      The Torch Guys
      Excellent Company with Strong Customer Service Focus

      The team at The Torch Guys was very strong.They provided me with excellent advice and was able extremely responsive.

      James Maiorino
      The Torch Guys
      Great service

      We bought a Napoleon tall Linear Vector fireplace from the Torch Guys. Their price was the best, and their service outstanding. Shipping was quick, and communication reasonable. Item was well protected in transit.

      JDS
      The Torch Guys