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(410) 324-6322

Ask An Expert

(410) 324-6322

(410) 324-6322

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Hours: Mon-Sat - 8am-10pm EST

Terms of Service

Terms of Service

 

29. SMS TERMS & CONDITIONS

  1. SMS Consent Communication:
    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications:
    If you have consented to receive text messages from The Torch Guys, you may receive messages related to the following:
    - Account notifications about updates
    - Delivery notifications about follow-up and update orders
    - Marketing regarding Promotions or offers
    Example: "Hello, this is a friendly reminder of your upcoming appointment with our technical support team. You can reply STOP to opt out of SMS messaging from The Torch Guys at any time."
  3. Message Frequency:
    Message frequency may vary depending on the type of communication.
    Example: "Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status."
  4. Potential Fees for SMS Messaging:
    Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
  5. Opt-In Method:
    You may opt-in to receive SMS messages from The Torch Guys by submitting an online form
  6. Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  7. Help:
    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@TheTorchGuys.com
    Additional Options:
    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  8. Standard Messaging Disclosures:
    Message and data rates may apply.
    You can opt out at any time by texting "STOP."
    For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
    Message frequency may vary