I worked with Tyler from The Torch Guys throughout the entire sales process and he was an amazing representative who answered all our questions and concerns.

We chose this fireplace for the realistic flames and the warranty. The Torch Guys provided great communication and it was delivered quickly. I can't wait to install it!

I am super pleased with the price of the
product and the shipping speed was
incredible! Our fireplace arrived on a pallet
with no damage. We love our new fireplace!

I try to buy local. Despite being "fireplace
stores" the local guys have little selection
and even less knowledge. The Torch Guys
are the real deal.

Tyler was very helpful. He responded at all
hours of the day, answered my questions,
and followed up to make sure we were
getting exactly what we wanted.