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Empire Ponderosa Vent Free Gas Log Set
    • Empire Ponderosa Vent Free Gas Log Set
    by Empire Authorized Dealer

    Empire Ponderosa Vent Free Gas Log Set

    SKU LS18P, VFSM18LP
    $1,253.50 - $2,270.10
    $1,253.50
    $1,133.00
    $1,133.00 - $2,044.00
    $1,133.00

    ▶️ Product Video

    About This Product

    The Ponderosa Vent Free Gas Log Set by Empire 

    Experience the perfect blend of warmth and elegance with the Ponderosa Gas Logs by Empire. This ponderosa refractory log set is crafted with meticulous attention to detail. Each iron-cast log is carefully curved to complement the Slope Glaze Burner, creating a breathtakingly realistic flame experience for both indoor and outdoor settings.

    The innovative design of these logs ensures efficient heating while maintaining stunning aesthetics. Whether fueled by natural gas or propane, this vent-free system generates consistent, controlled heat without the risk of dangerous flare-ups or chilling die-downs. 

    Elevate your living area or outdoor retreat with the Ponderosa Gas Logs by Empire, a stunning fusion of form and function. This exceptional log set promises to be the centerpiece of your relaxing haven, offering unparalleled flame realism and efficient heating in one beautiful package.

    Empire Ponderosa Vent Free Gas Log Set Features: 

    • Available in (3) sizes: 18", 24" and 30"
    • Efficient heating appliance - up to 38,000 BTUs
    • Refractory logs that can withstand extreme temperatures and are known for their excellent heat-retention properties
    • Hand painted for realistic wood appearance
    • The flames do the talking! The lower height to the log stack makes the flames look taller than other Vent Free Gas Log Sets
    • Realistic glowing embers
    • Clean presentation - the ugly parts (valve/controls) are hidden for a more appealing visual experience
    • Multiple control options to choose from

    Control Valve Options

    1. Manual (Hi-Med-Low Knob)

    The most basic of the control valve options, with manual control, the control knob is located on the side of the burner. When you want to control the fire you reach into the fireplace and turn the knob. The control knob turn the fire on/off, and adjust the flame height between High, Medium and Low settings. Keep in mind, the manual control option requires a larger fireplace opening because the control valve is located 4" to the right side of the burner. 

    Manual Control has a standing pilot and requires no electricity. 

    2. Millivolt (Remote Ready)

    This is the most versatile control valve and is powered by a millivolt generator placed in front of the pilot light. The millivolt generator sends electricity to the control valve which allows you to control the log set from a wall switch/thermostat or a remote control. There are many different models of remote controls and you don't have to purchase an Empire White Mountain Hearth specific remote to operate your log set. For your convenience, you can purchase the millivolt burner through The Torch Guys in 4 different confirguations:

    • On/Off Millivolt (Remote Ready) - comes with on/off switch on the burner and is ready pair with a millivolt remote control that you already have or have purchased separately
    • Empire On/Off Wall Switch | FWS1
    • Empire Standard On/Off Remote Control | FRBC
    • Empire Remote Control Thermostat | FRBTC2

    Millivolt (remote ready) has a standing pilot

    3. Variable Flame Remote Control

    Variable flame remote control means you can control the height of your flames from high to low and anywhere in between. You can also turn the log set off and on from the remote. 

    This option also has a standing pilot. 

    4. Electronic Ignition - Variable Flame Height with Thermostat

    The only control option that does not have a standing pilot. Electronic ignition operates on an intermittent pilot system meaning the battery powered digital remote will light the pilot when you turn on the log set. It also means you can operate the log set and provide heat for your home in a power outage. You will have to change the batteries (approx 1x/year). And it's important to note that the electronic ignition takes longer to warm up than a standing pilot. 

    The electronic ignition comes with a multi functional remote control that lights the pilot, turns the log set on/off, allows you to adjust the flame height and acts as a thermostat. 

    What's Included?

    • 13-piece Hand Painted Refractory Concrete Logs 
    • Slope Glaze Burner System
    • Heavy Duty Log Grate
    • Glowing Embers (rock wool)
    • Decorative Lava Rock to Place Around the Burner
    • Remote Kit (depending on your control valve configuration)
    • 5 Year Limited Warranty

    Get your ponderosa log set today.

    • Style Ponderosa Pine
    • Location Indoor
    • Material Refractory Ceramic
    • Sizes 18" | 24" | 30"
    • Venting Type Ventless
    • Ignition Intermittent Pilot | Variable Flame Height Control | Manual | Millivolt
    • Item Weight 72 lbs. | 79 lbs. | 95 lbs.
    • Fuel Type Natural Gas | Propane
    • BTU Output 32,000 BTUs | 36,000 BTUs | 38,000 BTUs

    Shipping & Returns

    Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

    Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

    Warranty

    Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner's manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

    Limited Three-Year Parts Warranty – All Other Components (Except Remote Controls, Thermostats, Accessories and Replacement Parts)

    Should any part fail because of defective workmanship or material within three years from the date of purchase, Empire will repair or replace at Empire’s option.

    Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts

    Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire’s option.

    Limited One-Year Parts Warranty - Remote Controls, Thermostats, Accessories, and Parts

    Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire's option.

    Duties Of The Owner

    The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance. A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period. Ready access to the appliance for service.

    What Is Not Covered

    • Damages that might result from the use, misuse, or improper installation of this appliance.
    • Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
    • Claims that do not involve defective workmanship or materials.
    • Unauthorized service or parts replacements.
    • Removal and reinstallation cost.
    • Inoperable due to improper or lack of maintenance.

    Let customers speak for us

    from 160 reviews
    Great!!

    I had a fantastic experience with The Torch Guys!! From my first phone conversation with Ben to follow up emails & product delivery everything was flawless. Would not hesitate to purchase through them again!

    Julie Wagner
    The Outdoor Greatroom Bronson Block Square Gas Fire Pit Kit | BRON51
    Excellent customer service and buying experience

    The customer service was outstanding from the moment we called The Torch Guys to order our new Dimplex fireplace. We needed the fireplace quickly due to our remodel schedule. We received the unit within 4 days of ordering. The delivery company they hired was efficient and the unit arrived with no issues.

    Patti Langer
    Dimplex Ignite Evolve 74" Built-in Linear Electric Fireplace
    Exceptional owners/service

    Never have I had a company work so hard to assist me. They went above and beyond what any other store most likely would do. The replacement fireplace I needed was discontinued. These guys worked to help me find a fireplace with minimal adjustments needed. The packaging was over the top and shipping fast.

    Kathy in Baker City Oregon
    The Torch Guys
    Great Customer Service

    Great Knowledge of the products they were able to help me pick out my 3 fireplaces to fit my needs.

    Phil McIntyre
    Empire Boulevard 60" Vent Free Linear Gas Fireplace
    Customer Service

    Product shipped extremely fast, however, it was damaged during shipment. I contacted customer support and they had it replaced within a few days. No hassle, very professional. I couldn’t be happier.

    Jarrod Gemar
    Superior VRT3242 42" Traditional Vent Free Firebox
    Beautiful electric fireplace!

    The Torch Guys were great to work with! They followed up on my purchase to make sure I was pleased with my order. I love the fireplace and was the perfect size for my space. It was easy to install and has so many options including color, speed, timer and can use it to produce heat. I had one question about the screw sizes and Clinton helped me immediately. I highly recommend their products and would purchase with them again!

    Phyllis Leiser
    Amantii Symmetry Lumina 50" Linear Electric Fireplace
    Spectacular 5-Star Experience Thanks to Julia!

    I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

    James Rosen
    The Torch Guys
    Great Service and Delivery

    I bought an Amantii Cube from The Torch Guys and their service was terrific. They were great with answering questions, and the order shipped and arrived very quickly. They've followed up sharing the product is registered under warranty (done by them). All and all, very comfortable recommending them.

    Nichole Hart
    Amantii Cube Lumina 20 x 25 Freestanding / Wall-Mount Electric Fireplace
    Excellent Experience

    Great customer service, prices, delivery and product! Would highly reccomend.

    Paige Eaton
    The Torch Guys
    The Torch Guys

    Very easy to communicate with, and shipping experience was perfect. We are still in the process of installing because of our new-build schedule, so can't really comment on the fireplace itself.

    Dale Schiesser
    Kingsman ZCV39 39" Zero Clearance Clean View Direct Vent Gas Fireplace | Tempered Glass

    Empire Stacked Aged Oak Vent Free Gas Log Set

    Gerry Szper
    Empire Stacked Aged Oak Vent Free Gas Log Set
    Very pleased with customer service

    Customer service is top-notch answered all my questions. I felt like I was talking to somebody who cared about me.

    scott fox
    The Torch Guys
    Excellent Company with Strong Customer Service Focus

    The team at The Torch Guys was very strong.They provided me with excellent advice and was able extremely responsive.

    James Maiorino
    The Torch Guys
    Great service

    We bought a Napoleon tall Linear Vector fireplace from the Torch Guys. Their price was the best, and their service outstanding. Shipping was quick, and communication reasonable. Item was well protected in transit.

    JDS
    The Torch Guys
    Wrong pipe size sent

    Wrong pipe size was sent with fireplace. However, Ben and Ryan immediately took care of it- sent the right size and sent ups to pick most of the parts the other they sent return ups papers and I dropped two chimneys off at ups. Therefore. They did fix issue immediately with problems . So I am very happy with their company and service.

    Arnold Pelka
    Majestic Royalton 36" Wood Burning Fireplace