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by Modern Flames Authorized Dealer

Modern Flames Orion Traditional 36" Virtual Electric Fireplace

SKU OR36-TRAD
Original price $3,199.00 - Original price $3,499.00
Original price
$3,199.00
$3,199.00 - $3,499.00
Current price $3,199.00

▶️ Product Video

About This Product

The Orion Traditional 36" Virtual Electric Fireplace from Modern Flames

The Modern Flames Orion Traditional 36" Virtual Electric Fireplace blends elegant design with advanced Heliovision® flame technology to create a lifelike fire experience. Featuring a larger 36" size with a vertical flame display up to 30" high, this fireplace delivers striking realism in any space. With three flame styles and six vibrant flame colors, you can customize the flame display to suit your home’s ambiance. This model includes a 9,000 BTU heater for supplemental warmth and an array of lighting options to enhance your space. Whether installed as an insert or built-in, the Orion Traditional 36" is the perfect solution for those looking to combine style and functionality.

Key Features of Orion Traditional Electric Fireplace

  • Vertical Viewing Area: Flames rise up to 30" high, providing a deep and immersive fire display
  • Heliovision® Flame Technology: Multi-dimensional flames with adjustable speed for dynamic effects
  • Flame Options: 3 styles and 6 colors, offering 18 unique flame color combinations
  • Multi-Color Features: Lit logs, ember bed, and downlighting for full ambiance control
  • Realistic Log Set: Detailed log appearance with optional ambient crackling sound
  • Heating Power: 5,000 or up to 9,000 BTU heater for extra warmth
  • Smart Controls: Built-in touch controls, remote, and Wi-Fi compatibility
  • Flexible Installation: Built-in clean face or insert design to fit existing openings

What Is Included

  • Fireplace unit
  • Multi-color LED log set
  • Crystal glass ember media
  • Remote control
  • Fuel Type Electric
  • Color Black
  • Install Options Built In | Insert
  • Wattage 1500
  • Voltage 120V
  • BTU 5,000
  • Wiring Wired In
  • Heating Area 650 sqft.
  • Controls Remote Control & App
  • Width (in) 35
  • Height (in) 24 4/5
  • Depth/length (in) 9 7/8
  • Viewing Area (in) 32.23 W x 21.37 H

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.