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Napoleon Stylus Cara Elite 59" Wall Mount Electric Fireplace

SKU NEFP32-5019W-IOT
Original price $1,539.00 - Original price $1,539.00
Original price
$1,539.00
$1,539.00 - $1,539.00
Current price $1,539.00

About This Product

The Stylus Cara Elite 59" Wall Mount Electric Fireplace from Napoleon

As Napoleon's first-ever product integrated with smart technology, the Stylus Cara Elite Electric Fireplace offers unparalleled innovation. Integration with the Napoleon Home mobile app allows for complete control of the Stylus Cara Elite at your fingertips or with your voice using Google Home or Alexa devices. Enjoy even more convenience with the LED Weather Display, 10W USB chargers, and auto-off safety feature. The appearance of the fireplace is further enhanced with the premium dark-tinted glass to emphasize the flame, as well as the included birch log set and crystals.

Napoleon Stylus Cara Elite 59" Features

  • Up to 5,000 BTUs and 1,500 watts
  • 59" Wide contemporary-designed wood surround
  • Napoleon Home WiFi App Compatible
  • Voice Control Capabilities with Google Home and Alexa
  • LED Weather and Information Display panel
  • Combination of birch logset and crystal media
  • Accent shelf light with color and brightness settings
  • 2 USB 3.0 inputs with charging status and color indication
  • Four flame color settings with brightness adjustment options
  • Ember bed in infinite color settings, including cycle, fade in and fade out
  • 9 different timer settings, from 30 minutes up to 8 hours
  • All-season usage: flames operate with or without heat
  • Disable heat function as child safety feature
  • Simply hang and plug-in 120V
  • Touch control panel and multi-function remote standard

What is Included?

The Stylus Cara Elite truly is a plug-and-play electric fireplace, with all features coming standard out of the box. That includes:

  • Birch Logs Set
  • Crystal Media
  • Remote Control
  • Fuel Type Electric
  • Heat Output (MAX.) 5,000 BTU
  • Viewing Area 31.88 x 12 in (80.96 x 30.48 cm)
  • Width 59.13 in (150.18 cm)
  • Height 20.31 in (53.59 cm)
  • Depth 6.88 in (17.46 cm)

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.