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by Napoleon Authorized Dealer

Napoleon Woodland™ 24" Fireplace Electric Log Set

SKU NEFI24H
Original price $729.00 - Original price $729.00
Original price
$729.00
$729.00 - $729.00
Current price $729.00

About This Product

The Woodland™ 24" Fireplace Electric Log Set from Napoleon

Completely transform a room with an eco-friendly heating solution. The Woodland™ Electric Log Set is a plug and play electric fireplace that fills an old, pre-existing masonry fireplace opening. High intensity, low energy, LED lights dance like real flames and are visible day or night, while the logs glow just like a real wood fire. This set comes with an included remote allowing you master control over flame height, intensity, and heat output. Safe for family, children, and pets, this log set never gets hot enough to burn. The Woodland™ Electric Log Set is ready to go out of the box or it can be hardwired into your existing electrical system. Enjoy the ambiance of a real wood fire without any of the stress by installing a Woodland™ Electric Log Set.

Key Features

  • The Napoleon Woodland™ 24 Electric Log Set is 15.5-inches tall, 24-inches wide, and 14-inches deep (39.37 cm tall, 60.96 cm wide, 35.56 cm deep)
  • Quickly heat large rooms up to 400 square feet thanks to the robust heat output of 5000 BTU's and 1,500 Watts powering the unit
  • Place into an existing fireplace opening for an instant fireplace without chopping wood or lighting matches
  • Low energy, high intensity LED lights illuminate the ember bed while flames are projected to create a realistic flame show without high electricity usage
  • Don't get up, you can operate this fireplace from the comfort of your favourite spot with the included, full feature, remote control
  • Acheive maximum comfort by adjusting the heat output between six different settings. Ensure warmth as long as you need it by setting a timer
  • Ready to use right out of the box, just plug it in to a regular 120V outlet or hardwire for a more seamless installation
  • Ideal for families with pets and children, the heater, while providing comfort and warmth, never becomes hot enough to burn, making it safe to touch
  • Save money by heating the rooms you enjoy most. Called zone heating, you can use this electric log set to ensure your favourite family gathering area is cozy and warm when in use, leaving the thermostat set to a cooler temperature elsewhere in the house
  • MODEL Woodland™ 24
  • WARRANTY 1 Year Limited
  • FUEL TYPE Electric
  • HEAT OUTPUT (MAX) 5,000 BTU (1.50 kW)
  • WIDTH 24 in (60.96 cm)
  • HEIGHT 15.50 in (39.37 cm)
  • DEPTH 14 in (35.56 cm)

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.