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by Napoleon Authorized Dealer

Napoleon High Country 5000 Wood Burning Fireplace

SKU NZ5000-T
Original price $6,829.00 - Original price $7,718.00
Original price
$6,829.00
$6,829.00 - $7,718.00
Current price $6,829.00

Optional Accessories

About This Product

The High Country 5000 Wood Burning Fireplace from Napoleon

The Napoleon’s High Country 5000 wood burning fireplace is perfect for adding the impact of a European-inspired, clean face fireplace, with the traditional comfort of a wood-burning fireplace. Built-in horizontal and vertical airflow directional ridges supercharge the air below and behind the wood creating extremely fast start-ups and direct the smoke up and to the back of the firebox for the ultimate clean burning experience. 

The counterbalanced, ZERO GRAVITY screen and door operate independently with ease, making lighting, and loading of this fireplace effortless. When not in use, the flue and outside air damper close all the way to minimize heat loss in the home. Bask in the glow of a wood fire that will add warmth, impact, and luxury to your favorite space. 

Offered in two sizes to suit your space and style preferences:

Features

  • Clean Burning
  • ZERO GRAVITY Door System
  • Glass Swings Open
  • Presidents Limited Lifetime Warranty
  • 10" Diameter Chimney Allowed
  • Steel andirons in Charcoal Finish
  • Outside Air Control lever
  • Heat Resistant Gloves Included

ZERO GRAVITY DOOR SYSTEM

The ZERO GRAVITY Door System, unique to Napoleon’s High Country series, features a counterbalanced door and screen for effortless operation—so light that everyone can use it. The screen and heat-radiating ceramic glass door can be lifted together or independently, and provide an unobstructed view of the fire. The counterbalanced glass door and screen slide up into the wall using a four-way roller system, allowing anyone to masterfully build a fire or add logs quickly and effortlessly. This innovative technology eliminates shutters, handles, and doors, offering a clear and expansive view of the fire.


 

  • FUEL TYPE Wood
  • VIEWING AREA 36.67 x 26.67 in (93.14 x 67.74 cm)
  • FRAMING WIDTH 42.44 in (107.79 cm)
  • FRAMING HEIGHT 73.63 in (187.01 cm)
  • FRAMING DEPTH 28.81 in (73.18 cm)
  • WIDTH 41.94 in (106.53 cm)
  • HEIGHT 73.38 in (186.39 cm)
  • DEPTH 29.75 in (75.57 cm)

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.