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by Napoleon Authorized Dealer

Napoleon Allure Vertical 32" Wall Mount Electric Fireplace

SKU NEFVC32H
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
5,000 BTU/hr (1,500 W) heater with built-in thermostat
Crystal ember media
Full-function remote control
On-unit control panel
Wall mount bracket and mounting hardware
Paintable cord covers
1-year parts warranty
🔧 Options
⚠️ Required to Complete Installation
Electrical - a dedicated, grounded 120 V, 15 A outlet within reach of the cord, or a hard-wired connection by a qualified electrician.
Recess framing - a 30-3/4" x 14-1/2" opening at least 3-1/2" deep in a non-load-bearing wall, for partially recessed installs only.
Original price $429.00 - Original price $429.00
Original price
$429.00
$429.00 - $429.00
Current price $429.00

About This Product

Napoleon Allure Vertical 32" Wall Mount Electric Fireplace

A 32" tall, 16" wide electric fireplace only 5-5/8" deep that hangs on the wall or partially recesses into it. The Napoleon Allure Vertical NEFVC32H runs seven flame color settings over a crystal ember bed lit in six colors, and its 5,000 BTU/hr (1,500 W) heater has a built-in thermostat — or switch the heat off and run the flame alone. It plugs into a dedicated 120 V outlet, with no vent and no gas line. from $429.

Choose the 32" if you want a tall, narrow flame for a wall too slim for a linear unit — beside a doorway, in a bedroom, or between windows — and you want to hang it yourself on a bracket rather than frame a firebox. A 30-3/4" x 14-1/2" recess, 3-1/2" deep, sets it partly into the wall if you prefer.

It is not right for you if you want a long, low linear flame. The Allure Vertical is a tall, narrow flame made for a slim wall beside a doorway or between windows.

Specifications

The body measures 16" wide by 32" high by 5-5/8" deep, with a 15-1/4" x 20" viewing area, and weighs 25 lb. Clearance to combustibles is 0" at the top, bottom, sides and back; leave a 2" gap below any mantel so the unit can be lifted onto its bracket. Partially recessed, it needs a 30-3/4" high by 14-1/2" wide opening at least 3-1/2" deep. Power is 120 VAC, 60 Hz, 1,500 W maximum on a dedicated, grounded 15 A circuit, plugged in or hard-wired.

How the 32" compares to the Allure Vertical 38"

The Allure Vertical 38" is the same 16" wide, 5-5/8" deep fireplace six inches taller, with a 15-1/4" x 26" viewing area against this model's 15-1/4" x 20", the same 1,500 W heater, and a birch log set over the crystal embers — at from $709 against from $429 for the 32".

Features

  • Vertical 32" flame display in a body only 5-5/8" deep — hang it on the wall or partially recess it
  • Seven flame color settings with four brightness levels and five flame speeds
  • Crystal ember bed lit in six colors or auto-cycle, with a matching color accent light
  • 5,000 BTU/hr heater (1,500 W) with low, high and blower-only settings and a built-in thermostat — or run the flame with no heat
  • Full-function remote plus an on-unit control panel, with a 30-minute to 8-hour timer
  • Plugs into a dedicated 120 V outlet or hard-wires — no vent and no gas line

Answers to common questions

Does it need a vent, a chimney or a gas line?

No. The Allure Vertical is an electric fireplace and needs no venting — only power. Plug it into a grounded 120 V outlet on a dedicated 15 A circuit, or have an electrician hard-wire it. Extension cords and power strips are not allowed.

Can I recess it into the wall, or does it hang on the surface?

Both. Out of the box it hangs on the supplied wall mount bracket. To set it partly into the wall, frame a 30-3/4" high by 14-1/2" wide opening at least 3-1/2" deep in a non-load-bearing wall; it fastens to top and bottom brackets in the recess. Clearance to combustibles is 0" either way, with a 2" gap below any mantel.

How much heat does it put out, and can I run it without heat?

The heater is 1,500 W, about 5,000 BTU/hr, with low, high and blower-only settings and a thermostat you can set from 61°F to 85°F; it cycles off once the room reaches that temperature. The flame, ember bed and accent light all run with the heater off, so you can use it year-round.

Where can it be installed?

Indoors only. It is approved for bedrooms. Keep furniture, bedding and curtains 36" from the front, and do not use it outdoors or where it is exposed to the elements.

What’s included, what’s required, and what’s optional?
  • Included in the box: 5,000 BTU/hr (1,500 W) heater with built-in thermostat; Crystal ember media; Full-function remote control; On-unit control panel; Wall mount bracket and mounting hardware; Paintable cord covers; 1-year parts warranty.
  • Required to complete the installation, purchased separately: Electrical - a dedicated, grounded 120 V, 15 A outlet within reach of the cord, or a hard-wired connection by a qualified electrician; no extension cords; Recess framing - a 30-3/4" x 14-1/2" opening at least 3-1/2" deep in a non-load-bearing wall, for partially recessed installs only.
  • Optional: nothing — there are no optional add-ons for this model.
Does the factory warranty apply if I buy from The Torch Guys?

Napoleon covers the Allure Vertical with a one-year parts warranty — heaters, motors, switches, the remote and the LED lights included — and labour is not covered. The Torch Guys is an authorized Napoleon dealer, so the full factory warranty applies, and if you ever need a part we file the claim with Napoleon for you. Keep your invoice and the model and serial number.

  • Model NEFVC32H
  • Brand Napoleon
  • Series Napoleon Allure Vertical
  • Fuel Type Electric
  • Venting Type None required (electric)
  • Electric Heat Output 5,000 BTU/hr (1,500 W max at 120 V)
  • Viewing Area 15-1/4" W x 20" H
  • Unit Width 16"
  • Unit Height 32"
  • Unit Depth 5-5/8"
  • Framing Width 14-1/2" (partially recessed installation)
  • Framing Height 30-3/4" (partially recessed installation)
  • Framing Depth 3-1/2" minimum (partially recessed installation)
  • Clearance (Top) 0" to combustibles; 2" gap below a mantel
  • Clearance (Sides) 0"

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.