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by Napoleon Authorized Dealer

Napoleon Phantom Freestand Outdoor Electric Patio Heater

SKU NEOFV80IH
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
1,500 W infrared heater with LED spot light and cantilever arm
Weighted base with wheels and four adjustable leveling feet
Extended 8-foot power cord
Zippered heater cover
Assembly hardware, screwdriver and hex key
2-year parts warranty
🔧 Options
⚠️ Required to Complete Installation
Electrical - a grounded, GFCI-protected 120 V outdoor outlet on a dedicated 15 A circuit, with IP34-or-better outdoor plug and socket.
Original price $859.00 - Original price $859.00
Original price
$859.00
$859.00 - $859.00
Current price $859.00

About This Product

Napoleon Freestand Phantom Electric Outdoor Patio Heater

An 82" freestanding infrared patio heater that plugs into a 120 V outdoor outlet, with no propane tank to refill. The Napoleon Freestand Phantom NEOFV80IH puts 1,500 W, about 5,000 BTU/hr, into a cantilever arm that stows vertical or locks out over your seating at three angles. One light-up knob runs nine heat levels and a 1-to-9-hour timer, an LED spot light sits in the arm, and the base rolls on wheels when you want it somewhere else. from $859.

Choose it if you want spot heat over a patio table or lounge area that you can move with the seating — wheel it out for the evening and back against the wall after — and you have a GFCI-protected outdoor outlet within reach of its 8-foot cord.

It is not right if you need to warm a large open patio: at 1,500 W it is focused spot heat for the people under the arm. It also needs a hard, level surface such as concrete or pavers rather than grass or other soft ground, 12 ft of distance from a pool or hot tub, and an 8 ft ceiling at minimum under a covered patio. Where high winds are common the base has to be fixed to the ground.

Specifications

With the arm stowed it stands 82" tall on a weighted base 14" wide and 24-1/2" deep. Minimum clearances to combustibles are 26" front and back and 3-1/2" at the sides, measured from the tower, and 4" from the arm to any ceiling, with an 8 ft minimum ceiling height; keep furniture and plants 3.3 ft from the front of the heater head. Power is 120 V AC, 1,500 W maximum, plugged into a grounded GFCI-protected outlet on a dedicated 15 A circuit. The electronics are designed to operate between 41°F and 95°F. It is certified to CSA 22.2 No. 46 / UL 1278 and rated IP34.

Features

  • 1,500 W infrared heater, about 5,000 BTU/hr, that plugs into a 120 V outdoor outlet — no propane tank to refill
  • Cantilever heater arm that stows vertical or locks out over your seating at three angles
  • One light-up knob runs nine heat levels and a 1-to-9-hour timer, with a child lock
  • LED spot light in the heater arm with two brightness levels
  • Rolls on built-in wheels and levels on four adjustable feet; the 8-foot cord winds away inside the base
  • Tip switch and thermal cut-off, IP34 outdoor rating, and a zippered cover included

Answers to common questions

Does it need propane, a gas line or any venting?

No. It is an electric heater that plugs into a grounded 120 V outlet on a dedicated 15 A circuit. Outdoors that outlet must be GFCI-protected and use an IP34-or-better outdoor plug and socket. Plug it straight into the outlet; extension cords and power strips are not allowed.

How far does the heater arm reach, and can I adjust it?

The arm stows vertical against the tower and locks out over your seating at 90°, 100° or 110°, so you have four positions from upright to horizontal. Turn the heater off and let it cool before you move the arm.

Can I move it around the patio?

Yes. Unplug it, wind the 8-foot cord onto the hooks inside the base, stow the arm vertical, then tilt the heater back onto its wheels and roll it. Set it down on a stable surface such as a concrete slab or stone pavers and level it with the four adjustable feet. In windy locations the base should be fixed to the ground.

Where can I put it, and what clearances does it need?

Outdoors on a hard, level surface, at least 12 ft from a pool, hot tub or shower, and not directly under a ceiling fan or sprinkler. Allow 26" front and back and 3-1/2" at the sides from the tower, 4" from the arm to any ceiling, and an 8 ft minimum ceiling height. Keep furniture, plants and other combustibles 3.3 ft from the front of the heater head.

What’s included, what’s required, and what’s optional?
  • Included in the box: 1,500 W infrared heater with LED spot light and cantilever arm; Weighted base with wheels and four adjustable leveling feet; Extended 8-foot power cord; Zippered heater cover; Assembly hardware, screwdriver and hex key; 2-year parts warranty.
  • Required to complete the installation, purchased separately: Electrical - a grounded, GFCI-protected 120 V outdoor outlet on a dedicated 15 A circuit, with IP34-or-better outdoor plug and socket; no extension cords.
  • Optional: nothing — there are no optional add-ons for this model.
Does buying from The Torch Guys affect my Napoleon warranty?

Napoleon covers the Freestand Phantom with its Electric Appliance Premium Warranty: the heater, switches, fan and LED light are replaced free for the first 2 years, and repair labour is covered in the first year. Light bulbs and fuses are not covered. The Torch Guys is an authorized Napoleon dealer, so the full factory warranty applies; there is nothing to register, and if you ever need a part we file the claim with Napoleon for you. Keep your invoice and the model and serial number.

  • Model NEOFV80IH
  • Brand Napoleon
  • Series Napoleon Freestand Phantom
  • Fuel Type Electric
  • Wattage 1,500 W
  • Electric Heat Output 5,000 BTU/hr (1,500 W max at 120 V)
  • Voltage 120 V AC
  • Amperage Dedicated 15 A grounded circuit
  • Electrical 120 V AC, 1,500 W max, plug-in; GFCI-protected outdoor circuit
  • Unit Height 82" (heater arm stowed vertical)
  • Unit Width 14" (base)
  • Unit Depth 24-1/2" (base, wheels included)
  • Clearance (Front) 26" front and back from the tower; 3.3 ft from the heater head to combustibles
  • Clearance (Sides) 3-1/2"
  • Clearance (Top) 4" from the heater arm to the ceiling; 8 ft minimum ceiling height

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.

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R
Ryan A.
Looks great-not enough heat

Bought to put in our screened in porch under cover at all times. Very nice quality and fit/finish. Great directions and all parts were there. Problem is there just isn’t enough heat, really not even close. We are in the southeast, temps not real cold (upper 40’s) and with just two of us sitting directly under it we have blankets, no wind. Maybe it would be fine if you want to use it with warmer temps but we are heading to Lowe’s to get a propane heater to get the job done.