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Empire Innsbrook Small Clean Face Direct Vent Gas Insert

SKU DVC20IN31N
Original price $2,649.00 - Original price $3,184.00
Original price
$2,649.00
$2,649.00 - $3,184.00
Current price $2,649.00

About This Product

The Innsbrook Clean Face Direct Vent Gas Insert from Empire

The Innsbrook Clean Face is available in (3) Sizes:

A Direct-Vent Fireplace Insert turns your existing wood-burning fireplace into an efficient gas-fired heat source.

A wood-burning fireplace sends more than half of its heat up the flue, creating negative pressure in your home, which draws in outside air through gaps in doors and windows that actually makes your home colder. A wood-fire can also create ash and fumes that dirty your home and aggravate your allergies.

Direct-Vent Fireplace Inserts are classified as zone heating appliances. Zone heating is inherently more efficient than your existing wood-burning fireplace or your central furnace. Unlike a central furnace, which wastes 20 to 30 percent of the heat energy through ductwork losses and sends much of the remaining heat to unoccupied rooms, zone heating creates and transmits the heat directly into the room. This lets you turn down your whole-house thermostat and use your fireplace insert to efficiently warm the room you use most.

Direct-Vent Insert uses readily available 3-inch flexible co-linear vent pipes. One draws air from outside your home, and the other sends flue products directly outdoors. The flexible metal venting allows the insert to install easily in a site-built or manufactured fireplace.

Fireplace barrier screens, required for all direct-vent systems, protect you and your family from inadvertently touching the hot glass.

Traditional Innsbrook Direct-Vent Inserts in three sizes – small, medium, and large – to fit most wood-burning fireplaces. Choose Millivolt ignition with standing pilot to provide heat, even in the absence of electric power, or Intermittent Pilot, which saves even more energy. IP systems can operate with a standing or intermittent pilot during power outages.

Innsbrook Direct-Vent Inserts feature optional liners and hand-painted ceramic fiber logs, nestled atop the variable flame height burner, to create an exceptionally attractive traditional fireplace. With inputs of 20,500 BTUs, 26,000 BTUs, and 28,500 BTUs, the Direct-Vent insert’s unique Slope Glaze Burner produces natural flickering flames that dance and delight – warming your heart as it warms your soles.

Innsbrook Clean Face Features

Millivolt Models - DVC20IN31N

  • Slope Glaze Burner System
  • Ceramic Fiber Log Set
  • Blower
  • Mesh Barrier Screen
  • Optional Liners
  • Installs as an Insert into an existing fireplace
  • Venting: 3" x 3" Flex (See manual for venting instructions)
  • Ceramic Glass:  11 1/8" H x 25 1/4" W
  • Minimum Opening Dimensions:  18 1/2" H x 28 1/4" W x 14 7/8" D
  • Millivolt Control Valve with On/Off Switch
  • Remote Ready
  • BTU Max / Min:  20,500 / 14,500

Electronic Models - DVC20IN71P

  • Slope Glaze Burner System
  • Ceramic Fiber Log Set
  • Blower
  • Mesh Barrier Screen
  • Optional Liners
  • Installs as an Insert into an existing fireplace
  • Venting: 3" x 3" Flex (See manual for venting instructions)
  • Ceramic Glass:  11 1/8" H x 25 1/4" W
  • Minimum Opening Dimensions:  18 1/2" H x 28 1/4" W x 14 7/8" D
  • Electronic Control Valve with On/Off Switch
  • Remote Ready
  • BTU Max / Min:  19,500 / 15,000

Control Options

Lighting and managing a wood fire takes time and work – and more than a little patience to get it right. Your Innsbrook or Loft fireplace insert lights at the flick of a switch to produce consistent, reliable heat, even when electric power fails. Add the convenience of an optional thermostat, wireless wall thermostat, remote control, or thermostat remote control, and enjoy all the comfort of a warm cozy fire without the mess and hassle.

A remote control does not come standard with the Empire Innsbrook. Choose from the following control options: 

Millivolt Ignition (Standing Pilot)

  • FRBC - On/Off Remote Control (Battery Driven)
  • FRBTC2 - Thermostat Remote Control (Battery Driven)
  • FRBTPS - Programmable Thermostat Touchscreen Remote Control (Battery Driven)
  • TRW - Wireless Wall Thermostat
  • TMV - Wall Thermostat (Reed Switch)
  • FWS - On/Off Wall Switch

Electronic Ignition (Intermittent Pilot)

  • RVKN - Variable Flame Thermostat Remote (Natural Gas)
  • RVKP - Variable Flame Thermostat Remote (Propane)

Options & Accessories

Your new direct-vent insert will require a surround or decorative front.

Innsbrook traditional models, choose an old-world style three-piece cast iron surround with rich details, or one of our steel surrounds with 9-inch top and 6-inch sides, 6-inch top and sides, or 6-inch top and 3-inch sides. For installations where your Innsbrook insert does not rest on the hearth, we offer a bottom cover to complete the surround.

Decorative Fronts for traditional inserts are available in three styles in black or bronze finishes. Each front attaches in minutes to the 1-piece metal frame (available in Matte Black or Bronze). Included barrier screens protect you and your family from inadvertently touching the hot glass – but without detracting from the overall view of the fireplace.

To cover larger hearth openings, install the optional shroud. At 48 inches wide and just under 38 inches tall, it provides a clean transition between the surround and the existing fireplace. The bottom cover completes the shroud.

Surrounds for Innsbrook Clean Face Inserts

Cast Iron Surrounds Available in Matte Black Only
Note: Cast Iron Surrounds require SAK(20, 26, 28) Adapter Kits

  • Cast Iron Surrounds
  • Black Metal Surround

Decorative Fronts, Doors, or Trim for Innsbrook Clean Face Inserts

  • Horizon Doors
  • Transom Doors
  • Lancaster Front (Matte Black | Bronze)
  • Black Trim (No Front or Doors)

DVC20IN Liner Options

  • Traditional Brick
  • Banded Brick
  • Washed Brick
  • Black Porcelain
  • Input BTU/Hr Maximum Propane 19,500 | Natural 20,500
  • Input BTU/Hr Minimum Propane: 15,000 | Natural: 14,500
  • KWH (Maximum) Propane: 5.37 | Natural: 5.95
  • KWH (Minimum) Propane: 4.2 | Natural: 4.2
  • Orifice Propane: 1.30mm | Natural: #44
  • Air Shutter Opening Propane: 1/2 inch open | Natural: 1/8 inch open
  • Gas Inlet Shutoff Valve (pipe) 1/2 NPT | 1/2 NPT
  • NOTICE: Air shutter settings are factory minimum settings. Some venting configurations may require minor air shutter adjustments for optimum performance.

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.