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Empire Log Set, Multi-sided, 24-in., Refractory
by Empire Authorized Dealer

Empire Log Set, Multi-sided, 24-in., Refractory

SKU LSU24RR
$399.00 - $399.00
$399.00
$399.00 - $399.00
$399.00

About This Product

The Multi-sided, 24-in., Refractory Gas Log Set by Empire 

This  Log Set is the perfect addition to any multi-sided ventless fireplace setup! This ventless log set, also known as vent-free, is designed to draw air for combustion from the room around it and burn at 99.9% efficiency. This means that your fireplace can not only be environmentally friendly, but it also requires no expensive venting systems to install it! Each log is hand-painted by artists at Empire to give a unique realism and natural appearance to your fire.

The Slope Glaze burner unit can utilize either a millivolt or intermittent pilot based on your preferences. A millivolt system maintains a standing, or continuous, pilot much like older home furnaces. An intermittent pilot ignition system, or IPI, will light the pilot only when needed to ignite the flames and then the pilot will shut off when it is no longer needed. This means that a millivolt system will use slightly more fuel than an IPI. Empire IPI systems come standard with a thermostatic variable remote control while a remote would need to be added to a millivolt system. Whichever system you choose to utilize, you can be confident that it is designed with the care and quality that Empire is famous for!

Features 

  • Hand-painted logs
  • Constructed from ceramic fiber, lightweight and durable
  • Choose from either Millivolt or Intermittent Pilot ignition
  • Operates at 99.9% efficiency due to ventless operation
  • Convenient remote control options available for Millivolt system, Intermittent Pilot includes thermostatic remote
  • Style Oak
  • Location Indoor
  • Material Refractory Ceramic
  • Venting Type Ventless
  • Fuel Type Natural Gas | Propane
  • BTU Output 36,000 BTUs | 38,000 BTUs | 40,000 BTUs

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner's manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

Limited Three-Year Parts Warranty – All Other Components (Except Remote Controls, Thermostats, Accessories and Replacement Parts)

Should any part fail because of defective workmanship or material within three years from the date of purchase, Empire will repair or replace at Empire’s option.

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire’s option.

Limited One-Year Parts Warranty - Remote Controls, Thermostats, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire's option.

Duties Of The Owner

The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance. A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period. Ready access to the appliance for service.

What Is Not Covered

  • Damages that might result from the use, misuse, or improper installation of this appliance.
  • Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
  • Claims that do not involve defective workmanship or materials.
  • Unauthorized service or parts replacements.
  • Removal and reinstallation cost.
  • Inoperable due to improper or lack of maintenance.

Let customers speak for us

from 161 reviews
Great service!

All my questions were answered and delivery was prompt! Thank you so much Torch Guy’s!

Michelle Pipkin
Napoleon High Definition 81 Direct Vent Gas Fireplace
Great!!

I had a fantastic experience with The Torch Guys!! From my first phone conversation with Ben to follow up emails & product delivery everything was flawless. Would not hesitate to purchase through them again!

Julie Wagner
The Outdoor Greatroom Bronson Block Square Gas Fire Pit Kit | BRON51
Excellent customer service and buying experience

The customer service was outstanding from the moment we called The Torch Guys to order our new Dimplex fireplace. We needed the fireplace quickly due to our remodel schedule. We received the unit within 4 days of ordering. The delivery company they hired was efficient and the unit arrived with no issues.

Patti Langer
Dimplex Ignite Evolve 74" Built-in Linear Electric Fireplace
Exceptional owners/service

Never have I had a company work so hard to assist me. They went above and beyond what any other store most likely would do. The replacement fireplace I needed was discontinued. These guys worked to help me find a fireplace with minimal adjustments needed. The packaging was over the top and shipping fast.

Kathy in Baker City Oregon
The Torch Guys
Great Customer Service

Great Knowledge of the products they were able to help me pick out my 3 fireplaces to fit my needs.

Phil McIntyre
Empire Boulevard 60" Vent Free Linear Gas Fireplace
Customer Service

Product shipped extremely fast, however, it was damaged during shipment. I contacted customer support and they had it replaced within a few days. No hassle, very professional. I couldn’t be happier.

Jarrod Gemar
Superior VRT3242 42" Traditional Vent Free Firebox
Beautiful electric fireplace!

The Torch Guys were great to work with! They followed up on my purchase to make sure I was pleased with my order. I love the fireplace and was the perfect size for my space. It was easy to install and has so many options including color, speed, timer and can use it to produce heat. I had one question about the screw sizes and Clinton helped me immediately. I highly recommend their products and would purchase with them again!

Phyllis Leiser
Amantii Symmetry Lumina 50" Linear Electric Fireplace
Spectacular 5-Star Experience Thanks to Julia!

I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

James Rosen
The Torch Guys
Great Service and Delivery

I bought an Amantii Cube from The Torch Guys and their service was terrific. They were great with answering questions, and the order shipped and arrived very quickly. They've followed up sharing the product is registered under warranty (done by them). All and all, very comfortable recommending them.

Nichole Hart
Amantii Cube Lumina 20 x 25 Freestanding / Wall-Mount Electric Fireplace
Excellent Experience

Great customer service, prices, delivery and product! Would highly reccomend.

Paige Eaton
The Torch Guys
The Torch Guys

Very easy to communicate with, and shipping experience was perfect. We are still in the process of installing because of our new-build schedule, so can't really comment on the fireplace itself.

Dale Schiesser
Kingsman ZCV39 39" Zero Clearance Clean View Direct Vent Gas Fireplace | Tempered Glass

Empire Stacked Aged Oak Vent Free Gas Log Set

Gerry Szper
Empire Stacked Aged Oak Vent Free Gas Log Set
Very pleased with customer service

Customer service is top-notch answered all my questions. I felt like I was talking to somebody who cared about me.

scott fox
The Torch Guys
Excellent Company with Strong Customer Service Focus

The team at The Torch Guys was very strong.They provided me with excellent advice and was able extremely responsive.

James Maiorino
The Torch Guys
Great service

We bought a Napoleon tall Linear Vector fireplace from the Torch Guys. Their price was the best, and their service outstanding. Shipping was quick, and communication reasonable. Item was well protected in transit.

JDS
The Torch Guys