Skip to content
FREE Shipping On Orders Over $399!

Ask An Expert

(410) 324-6322

Ask An Expert

(410) 324-6322

(410) 324-6322

Live Chat

Email Us

Hours:

Mon-Sat - 8am-10pm EST

Sunday - Closed

Trade Pros Program

Get Exclusive Benefits

Trade Pros Program

Get Exclusive Benefits

Exclusive Pricing

Expedited Delivery

Dedicated Support

Click here to learn more
Hours: Mon-Sat - 8am-10pm EST
Majestic 50" Biltmore Wood Burning Fireplace
by Majestic Authorized Dealer

Majestic 50" Biltmore Wood Burning Fireplace

SKU BILT50
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
50" W x 33" H Firebox Opening
Factory-Built UL-Listed Firebox
Steel Grate
Safety Firescreen
Attic Insulation Shield
Outside Air Kit (4" connection)
Dual Gas Knockouts (for a future gas log conversion)
Majestic Limited Lifetime Warranty
🔧 Options
Interior Panels — 6 refractory sets across 2 patterns and 3 finishes
Doors: Glass Bi-Fold Door — Black Trim
Doors: Grand Vista Mesh Cabinet Door — Black
⚠️ Required to Complete Installation
Refractory Set (choose one above — Traditional or Herringbone brick)
SL1100 Class A chimney pipe — call or email us and our team will build the venting package for your chimney height and termination
4" flex duct for the outside air kit (ID4 insulated / UD4 uninsulated) — every other outside-air part ships with the fireplace
$3,779.00 - $4,858.00
$3,779.00
$3,779.00 - $4,858.00
$3,779.00

Optional Accessories

Majestic 50" Glass Bi-Fold Door for Biltmore

$1,539.00

Majestic 50" Grand Vista Mesh Cabinet Door for Biltmore

$1,979.00

Majestic 4" (100mm) Insulated Flex Duct for Outside Air

$89.00

Majestic 4" (100mm) Uninsulated Flex Duct

$57.00

About This Product

Majestic 50" Biltmore Wood Burning Fireplace — BILT50

The Biltmore 50 is Majestic's classic radiant wood burning fireplace — a factory-built, UL-listed firebox with a 50" W x 33" H opening, sized for new construction and remodels that want a real wood fire without site-built masonry. It is the value pick in Majestic's open-hearth wood lineup — the same build quality as the Ashland in a shorter, more traditional opening. It ships with a steel grate, safety firescreen, attic insulation shield, and an integrated outside air kit. The firebox ships without interior panels, so you choose the refractory look you want: Traditional stacked or Herringbone brick pattern in Natural Gray, Black Onyx, or Masonry Brown — 6 combinations in all. Call us at (410) 324-6322 or chat with us right here — we'll spec the refractory, doors, chimney, and outside-air duct for your install.

Biltmore 50" Features

  • 50" W x 33" H firebox opening — classic radiant proportions
  • Factory-built, UL-listed firebox — installs into framing, no site-built masonry required
  • 6 interior panel choices — Traditional stacked or Herringbone brick in Natural Gray, Black Onyx, or Masonry Brown (sold separately, chosen above)
  • Steel grate, safety firescreen, and attic insulation shield included
  • Outside air kit built in — pulls combustion air from outside so the fire isn’t competing with your HVAC for makeup air (4" flex duct sold separately)
  • Dual gas knockouts in the firebox — keeps the door open to a vented gas log conversion later without opening the wall
  • Vents with Class A SL1100 Series — 11" inner / 13" outer; 20 ft minimum, 90 ft maximum straight chimney height
  • Framing opening 61-5/8" W x 71" H x 30-1/2" D — 443 lb appliance weight
  • Mantel clearance: 20" minimum above the opening (12" maximum mantel depth)
  • UL 127 — listed for installation in the United States
  • Backed by the Majestic Limited Lifetime Warranty

What's Included, What's Required (but purchased separately), and What's Optional

The Biltmore 50 ships as a factory-built firebox shell. Here’s the honest breakdown of what’s in the crate, what you have to add, and what’s purely a preference.

  • Included in the box: the factory-built firebox (50" W x 33" H opening), steel grate, safety firescreen, attic insulation shield, integrated outside air kit, dual gas knockouts, and the Majestic Limited Lifetime Warranty.
  • Required (purchased separately — choose above): a Refractory Set. The fireplace ships with no refractory and one is required to safely operate it. Each set is four moulded panels — 1 hearth, 1 back, 1 left and 1 right — sized to the Biltmore 50 firebox, in Traditional stacked or Herringbone pattern, Natural Gray, Black Onyx, or Masonry Brown. Already have a Biltmore 50 refractory set on hand? Select “No Thanks” and we’ll ship the base firebox alone.
  • Built on site by your installer: a non-combustible hearth in front of the opening — 74" W x 20" min. depth raised / 30" flush (12" each side), insulated to min. R-1.03. This is finished flooring work in tile, stone, or masonry over a suitable substrate.
  • Optional: doors — Glass Bi-Fold Door — Black Trim, or Grand Vista Mesh Cabinet Door — Black. The fireplace operates safely on the included firescreen alone; doors reduce heat loss up the chimney between fires and block cold-air downdraft when the fireplace isn’t in use. Shown below the cart.
  • Required to complete the install (not included): Class A SL1100 Series — 11" inner / 13" outer chimney pipe, sized to your chimney height and termination, plus 4" flex duct for the outside air kit (ID4 insulated or UD4 uninsulated) — everything else for the outside air kit ships with the fireplace. Call us at (410) 324-6322 and we’ll put the venting package together for you.

Where You Buy Matters

You can buy this fireplace from a handful of authorized Majestic dealers online. We're not the only one — but we're the team that picks up the phone when a question comes up after the box arrives, when warranty needs filing, or when something doesn't look right during install. The Torch Guys is family-owned, authorized by Majestic, and we're here to make sure you're in the best of hands before and after the sale. Call us at (410) 324-6322, chat with us right here, or email support@thetorchguys.com.

  • Model Biltmore 50
  • Fuel Type Wood
  • Firebox Opening 50" W x 33" H
  • Appliance Dimensions 60-5/8" W (front) / 41-5/8" W (back) x 70-1/2" H x 29-1/2" D
  • Framing Dimensions 61-5/8" W x 71" H x 30-1/2" D
  • Chimney Size and Type Class A SL1100 Series — 11" inner / 13" outer — 20 ft minimum, 90 ft maximum straight chimney height
  • Outside Air Kit Included — two kits, one on each side; requires 4" flex duct (sold separately)
  • Interior Panels Required — sold separately (6 refractory sets: Traditional or Herringbone brick in Natural Gray, Black Onyx, Masonry Brown)
  • Hearth (Floor Protection) Non-combustible hearth in front of the opening — 74" W x 20" min. depth raised / 30" flush (12" each side), insulated to min. R-1.03. Built on site as part of your finished flooring; no Majestic part required.
  • Mantel Clearance 20" minimum above the opening (12" maximum mantel depth)
  • Weight 443 lbs
  • Gas Line Knockouts Yes — dual knockouts for a future vented gas log conversion
  • Certification UL 127 — listed for installation in the United States
  • Warranty Majestic Limited Lifetime Warranty

Shipping Policy

Our base "Curb-side Pickup" shipping is always completely free for all home deliveries!

If you are interested in enhanced shipping services such as threshold shipping or white glove delivery, our team is here to assist. Please keep in mind, enhanced shipping services for our indoor and outdoor products are subject to availability and costs paid by the customer.

  • Threshold Shipping: This involves the item being brought onto your porch or into a sheltered/garage area. 
  • White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! 

To inquire about enhanced shipping services, contact our team via live chat, email: support@thetorchguys.com or call us (202) 539-6797. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our Empire Comfort System and pre-authorized your credit card for the purchase. In the rare case that your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for shipment within the expected shipment window, we will process the charges and submit the order for shipment.

Shipment Window:

Shipping window varies from product to product. Please review the product page for the expected shipping time of your multi-sided electric heater. We update these daily so you know what to expect.

In general, items that are custom made, made-to-order, or special order will take longer to ship. 

Order Shipment:

All orders are processed Monday through Friday. We strive to ship your items as fast as possible, including the True North TN24 gas stove, so your order may ship sooner than estimated.

Tracking will be sent to the provided email address. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@thetorchguys.com 

No Shipping outside the USA. 

Curbside Freight Shipments

Items that are too large or delicate to ship by standard ground carrier are required to ship freight, especially those from the Ovation Gasfire collection. Freight carriers are specially trained to handle oversized and fragile items.

Here is what to expect from the freight shipping process:

  • Once your order ships you will receive a tracking number that has an estimated delivery date to your local freight terminal
  • The carrier will call you at your provided phone number to schedule a delivery appointment within the next 1-2 business days. Only weekday appointments are available. If you are unable to receive the shipment within 1-2 business days of its arrival at the freight terminal, please contact us. 
  • All shipments are delivered “curbside”. The driver will bring them to the curb and is not authorized to move it further. Anything past curbside must be arranged before placing the order (see “shipping options” above).
  • Upon delivery, it is important that you inspect the shipment thoroughly before signing. Any damage or missing items should be noted on the delivery receipt. You have 5 business days from the delivery date to submit a claim for damage or missing items. To submit a claim email: support@thetorchguys.com or call us (202) 539-6797. 

Return Policy

It’s important to us that you are happy with your purchase. If, for whatever reason, a product doesn’t fit your needs, our team is here to assist. 

Cancellations

You may cancel your order any time before it ships free of charge (exceptions do apply for custom orders & made-to-order products). 

To cancel an order, please contact us via live chat, email: support@thetorchguys.com or call us (202) 539-6797. 

Custom Orders and Made-to-Order Products 

We take pride in your ability to customize & personalize our products. Our goal is for you to find the exact product to suit your needs. Given that custom orders & made-to-order products are put into production specifically for your order, these items are not eligible for cancellation or refund. 

All sales are final for custom made & made-to-order products. 

Return Process

Items Eligible for Return

Most unused items can be returned within 30 days of delivery. To schedule a return please follow the steps below:

  1. Contact our customer support team via live chat or call us (202) 539-6797. You can email: support@thetorchguys.com as a first step, but our team will need to speak with you to gather information about your return.
  2. You will receive an email confirming your return request has been accepted or denied within 1 business day. If approved, your email will also include detailed return instructions. ***From the date you receive this email, you have 30 days to return the product. 
  3. Any items returned outside of this process are not eligible for refund, including the thermostat variable remote control. 

Items Not Eligible for Return

  • Custom made and made-to-order products
  • Items marked “non-returnable” in the item description
  • Used items, or items that have been installed or assembled
  • Bundled kits sold at discounted rate - the entire kit must be returned. 

Refunds

  1. Your refund will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. 
  2. Checks will be mailed for bank wire or check transactions. Refund checks are valid for 90 days from the date they are issued. 
  3. If the product you’ve returned is ineligible for refund, we will notify you as soon as possible. 
  4. Return shipping costs will be deducted from the refund. 
  5. In some cases, a restocking fee may apply. This is completely up to the manufacturer. If a restocking fee does apply, we will let you know during the return review process. 

Exchanges

If you would like to exchange your product, you may do so. You are responsible for any shipping fees throughout the returns & exchange process. To schedule an exchange please contact us via live chat, email: support@thetorchguys.com or call us (202) 539-6797. 

Damages

We aim to ensure your product is delivered in excellent condition. In the rare event that your order does sustain damage during shipping, we are here to assist you with your ruby direct vent gas fireplace. Our team will assume responsibility for any items damaged while shipping as long as you follow the steps and timeline outlined below:

For Freight/Signature Required Deliveries:

  • Any damage or missing pieces must be noted on the delivery receipt. 
  • The order must be opened and inspected in the presence of the delivery driver. 
  • If you sign for the delivery without noting any damage or missing items on the receipt, you are accepting that your full order has arrived in excellent condition. 
  • Do not discard any damaged items or the original packaging, especially if they are part of the vented burner system. 
  • For severe damage, we recommend noting on the delivery receipt, “refused due to damage” and contact us immediately. 
  • Contact us within 1 business day via live chat, email: support@thetorchguys.com or call us (202) 539-6797 to report the damage. Please have delivery details & photos illustrating the damage ready. 
  • Damaged items are required to be returned within 30 days. 

For Standard Shipments: Expect timely delivery to enjoy a cozy fire soon.

  • Any damage or missing pieces must be reported within 30 days of receipt. 
  • Do not discard any damaged items or the original packaging. 
  • Contact us via live chat, email: support@thetorchguys.com or call us (202) 539-6797 to report the damage. Please have delivery details & photos illustrating the damage ready.

The Majestic 50" Biltmore Wood Burning Fireplace is covered under warranty.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot and smart self-diagnostics the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.

Don’t expect less from your dealer just because you are shopping online...

Over the years, we've received countless calls in our fireplace showroom from underserved or dissatisfied online shoppers.

Unfortunately, there are way too many online fireplace stores that are more concerned with getting a quick sale than actually serving their customers.

We've heard it all, including:

  • Inaccurate product information on the website
  • Poor service after purchase
  • No assistance with warranty claims
  • Delayed or lost shipment without communication
  • I didn't know I needed additional parts to operate

We started The Torch Guys to offer a better way to shop for fireplaces & fire-related products online. Where education, transparency and service are at the heart of everything we do.

The products we sell are highly technical. And every situation is unique, including yours.

We take pride in helping our customers find the right product(s) for their specific needs and desires.

Here is what you can expect when you trust us with your business:

5 Star Service Before and After You Buy

Before You Buy:

  • Personalized Consultations - Please reach out! We are here to answer your questions, provide guidance, offer up recommendations, etc.
  • Live Expert Support - when you call, we answer!
  • Call Us (202) 539-6797
  • Live Chat
  • Clear & accurate information that helps you find exactly what you need
  • Secure SSL Certified Checkout
  • 10+ Payment Options Available to You

After You Buy:

  • FAST Free Shipping
  • Live Tracking Updates
  • Live expert support - when you call, we answer!
  • Call Us (202) 539-6797
  • Live Chat
  • Access To Our Network of Certified Installers
  • Warranty Registration
  • Full Service Warranty Support
  • Full Service Damage & Claims Support

Premium Selection at the Best Prices

We are an authorized dealer and premier partner with the best brands in the industry. These relationships allow us to offer you the best products at the lowest prices, guaranteed.

Request a quote for our absolute best pricing on the product(s) you are interested in. All we need from you is:

  • Email address for inquiries about the standalone glory of our products.
  • Shipping Zip Code
  • What product(s) you are interested in

FAST Free Shipping

Most stores offer free shipping. But it's often free shipping that's slow.

That's because most stores only have access to one or two distribution centers. And YOUR order is at the mercy of that distribution center.

If they are running behind or low on inventory - you are out of luck. If they are located on the other side of the country from you - it's going to take a while to get to you.

When you order from The Torch Guys - you gain access to our network of over 20 distribution centers strategically located across the country. Meaning YOUR order will ship from the location that guarantees the fastest delivery.

Let customers speak for us

from 160 reviews
Great!!

I had a fantastic experience with The Torch Guys!! From my first phone conversation with Ben to follow up emails & product delivery everything was flawless. Would not hesitate to purchase through them again!

Julie Wagner
The Outdoor Greatroom Bronson Block Square Gas Fire Pit Kit | BRON51
Excellent customer service and buying experience

The customer service was outstanding from the moment we called The Torch Guys to order our new Dimplex fireplace. We needed the fireplace quickly due to our remodel schedule. We received the unit within 4 days of ordering. The delivery company they hired was efficient and the unit arrived with no issues.

Patti Langer
Dimplex Ignite Evolve 74" Built-in Linear Electric Fireplace
Exceptional owners/service

Never have I had a company work so hard to assist me. They went above and beyond what any other store most likely would do. The replacement fireplace I needed was discontinued. These guys worked to help me find a fireplace with minimal adjustments needed. The packaging was over the top and shipping fast.

Kathy in Baker City Oregon
The Torch Guys
Great Customer Service

Great Knowledge of the products they were able to help me pick out my 3 fireplaces to fit my needs.

Phil McIntyre
Empire Boulevard 60" Vent Free Linear Gas Fireplace
Customer Service

Product shipped extremely fast, however, it was damaged during shipment. I contacted customer support and they had it replaced within a few days. No hassle, very professional. I couldn’t be happier.

Jarrod Gemar
Superior VRT3242 42" Traditional Vent Free Firebox
Beautiful electric fireplace!

The Torch Guys were great to work with! They followed up on my purchase to make sure I was pleased with my order. I love the fireplace and was the perfect size for my space. It was easy to install and has so many options including color, speed, timer and can use it to produce heat. I had one question about the screw sizes and Clinton helped me immediately. I highly recommend their products and would purchase with them again!

Phyllis Leiser
Amantii Symmetry Lumina 50" Linear Electric Fireplace
Spectacular 5-Star Experience Thanks to Julia!

I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

James Rosen
The Torch Guys
Great Service and Delivery

I bought an Amantii Cube from The Torch Guys and their service was terrific. They were great with answering questions, and the order shipped and arrived very quickly. They've followed up sharing the product is registered under warranty (done by them). All and all, very comfortable recommending them.

Nichole Hart
Amantii Cube Lumina 20 x 25 Freestanding / Wall-Mount Electric Fireplace
Excellent Experience

Great customer service, prices, delivery and product! Would highly reccomend.

Paige Eaton
The Torch Guys
The Torch Guys

Very easy to communicate with, and shipping experience was perfect. We are still in the process of installing because of our new-build schedule, so can't really comment on the fireplace itself.

Dale Schiesser
Kingsman ZCV39 39" Zero Clearance Clean View Direct Vent Gas Fireplace | Tempered Glass

Empire Stacked Aged Oak Vent Free Gas Log Set

Gerry Szper
Empire Stacked Aged Oak Vent Free Gas Log Set
Very pleased with customer service

Customer service is top-notch answered all my questions. I felt like I was talking to somebody who cared about me.

scott fox
The Torch Guys
Excellent Company with Strong Customer Service Focus

The team at The Torch Guys was very strong.They provided me with excellent advice and was able extremely responsive.

James Maiorino
The Torch Guys
Great service

We bought a Napoleon tall Linear Vector fireplace from the Torch Guys. Their price was the best, and their service outstanding. Shipping was quick, and communication reasonable. Item was well protected in transit.

JDS
The Torch Guys
Wrong pipe size sent

Wrong pipe size was sent with fireplace. However, Ben and Ryan immediately took care of it- sent the right size and sent ups to pick most of the parts the other they sent return ups papers and I dropped two chimneys off at ups. Therefore. They did fix issue immediately with problems . So I am very happy with their company and service.

Arnold Pelka
Majestic Royalton 36" Wood Burning Fireplace