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(410) 324-6322

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(410) 324-6322

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by Napoleon Authorized Dealer

Napoleon Astound 96" Built-In Linear Electric Fireplace

SKU NEFB96AB
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
Heater - 5,000 BTU/hr at 120 V or 10,000 BTU/hr at 240 V, with thermostat, ECO and BOOST modes
Log set and media - Beach Fire driftwood logs with the Woodland media kit (glass, mineral rocks and charcoal)
Remote control with a 7-day schedule
Napoleon Home app and voice control
Finishing flange for a trim-less look, plus an adjustable 2" trim
Mounting brackets and hardware kit
5-year parts warranty
🔧 Options
Above the Cart (select from dropdown)
Burning Display: black crystals, glass beads in five colours, mineral rocks, or No Thanks
Log Set: Standard Birch Logs or No Thanks
Below the Cart (select from optional accessories section)
Wall Mount Controller
⚠️ Required to Complete Installation
Electrical - a dedicated, grounded 15 A circuit hard-wired to the fireplace by a qualified electrician, at 120 V or at 240 V for the full 10,000 BTU/hr.
Framing - a non-load-bearing framed opening 96-3/4" wide, 26-1/4" high and 13" deep.
Finishing material - drywall, tile or stone up to the fireplace's finishing flange, combustible or non-combustible.
Original price $4,149.00 - Original price $5,918.00
Original price
$4,149.00
$4,149.00 - $5,918.00
Current price $4,149.00

Optional Accessories

About This Product

Napoleon Astound 96" Built-In Linear Electric Fireplace

A 96" electric fireplace that recesses fully into the wall, with a 91-3/4" x 17-1/2" flame view behind glass that folds down for easy media changes. The Napoleon Astound Built-In NEFB96AB heats at 5,000 BTU/hr on 120 V or 10,000 BTU/hr on 240 V, runs orange and yellow flames with a spark effect, and ships with Beach Fire driftwood logs and the Woodland media kit. It is hard-wired, with no vent and no gas line. from $4,149.

Choose the 96" if you are building a feature wall and want a 91-3/4" wide flame set flush into it — finished right up to the glass or with a 2" trim — controlled by remote, phone or voice, in a room where a gas line or vent is not possible.

It is not right if you want to plug it in or hang it on a wall: it must be fully recessed in a framed enclosure and hard-wired by an electrician to its own 15 A circuit. It is not for a bathroom or outdoors, and even at 240 V its 3,000 W heater supplements a room rather than replacing the furnace.

Specifications

The body is 96-1/4" wide, 25-3/4" high and 12-5/16" deep behind a 3/4" flange, with a 91-3/4" x 17-1/2" view, and weighs 227 lb. Frame an opening 96-3/4" wide, 26-1/4" high and 13" deep in a non-load-bearing wall. Clearance to combustibles is 0" at the bottom, sides and back and 0" at the top when recessed, with 3-9/16" from the top of the fireplace to a mantel; keep furniture and curtains 36" away. Power is hard-wired at 120 VAC (1,500 W) or 240 VAC (3,000 W) on a dedicated, grounded 15 A circuit.

How the 96" compares to the other Astound Built-In sizes

Every Astound Built-In is 25-3/4" high with the same heater, flames, controls and included Beach Fire media; only the width changes. Next to this model's 91-3/4" view at from $4,149, compare the 74" (from $3,599, 69-3/4" wide view).

Features

  • A 91-3/4" wide flame view in a fireplace that recesses flush into the wall, finished trim-less or with the included 2" trim
  • Orange and yellow flames with a spark effect, five flame speeds, and an ember bed and top light in 13 colours each
  • 5,000 BTU/hr heater at 120 V or 10,000 BTU/hr at 240 V, with ECO, BOOST and a 64°F-82°F thermostat — or run the flame with no heat
  • Remote with a 7-day on/off schedule, the Napoleon Home app over Wi-Fi, and Google Home or Alexa voice control
  • Front glass folds down so the logs and media can be changed for the season
  • Beach Fire driftwood logs and Woodland media kit included

Answers to common questions

Does the Astound Built-In need a vent, a chimney or a gas line?

No. It is an electric fireplace and needs no venting, chimney or gas — only power. It must be hard-wired by a qualified electrician to a dedicated, grounded 15 A circuit, at 120 V or at 240 V; there is no plug-in option.

What is the difference between wiring it at 120 V and 240 V?

Heat. Wired at 120 V the heater runs at 1,500 W, about 5,000 BTU/hr; wired at 240 V it runs at 3,000 W, about 10,000 BTU/hr. The flames and lighting are the same either way, and they run with the heater off.

How is it framed and finished?

Frame a non-load-bearing opening 96-3/4" wide, 26-1/4" high and 13" deep; two people lift the fireplace in and screw its brackets to the framing. Drywall, tile or stone — combustible or not — butts against the fireplace's finishing flange for a trim-less look, or the included 2" trim covers the cut edge of materials 1/8" to 1-1/2" thick. It is single-sided and cannot be hung on the wall.

Can I put a mantel above it?

Yes. Clearance to combustibles is 0" at the top when the fireplace is recessed, and a mantel needs 3-9/16" above the top of the fireplace. Use a heat-resistant paint or lacquer on the mantel, and keep furniture and curtains 36" from the fireplace.

Where can it be installed?

Indoors, in a framed wall, including bedrooms; it also meets HUD standards for manufactured homes. It is not suitable for a bathroom or for outdoor use, and it is designed to run between 41°F and 95°F.

What’s included, what’s required, and what’s optional?
  • Included in the box: Heater - 5,000 BTU/hr at 120 V or 10,000 BTU/hr at 240 V, with thermostat, ECO and BOOST modes; Log set and media - Beach Fire driftwood logs with the Woodland media kit (glass, mineral rocks and charcoal); Remote control with a 7-day schedule; Napoleon Home app and voice control; Finishing flange for a trim-less look, plus an adjustable 2" trim; Mounting brackets and hardware kit; 5-year parts warranty.
  • Required to complete the installation, purchased separately: Electrical - a dedicated, grounded 15 A circuit hard-wired to the fireplace by a qualified electrician, at 120 V or at 240 V for the full 10,000 BTU/hr; Framing - a non-load-bearing framed opening 96-3/4" wide, 26-1/4" high and 13" deep; Finishing material - drywall, tile or stone up to the fireplace's finishing flange, combustible or non-combustible.
  • Optional: Black crystals, glass beads, mineral rocks or a birch log kit added to the standard media, and the wall-mount controller — the fireplace runs fully without any of them.
How does the warranty work if I buy it online?

Napoleon covers the Astound Built-In with a 5-year limited warranty on its electrical components and wearable parts — heater and fan, motors, switches, the remote and the LED lights — with labour covered in the first year. The Torch Guys is an authorized Napoleon dealer, so the full factory warranty applies, and if you ever need a part we file the claim with Napoleon for you. Keep your invoice and the model and serial number.

  • Model NEFB96AB
  • Brand Napoleon
  • Series Napoleon Astound Built-In
  • Fuel Type Electric
  • Venting Type None required (electric)
  • Electric Heat Output 5,000 BTU/hr (120V) / 10,000 BTU/hr (240V)
  • Viewing Area 91-3/4" W x 17-1/2" H
  • Unit Width 96-1/4"
  • Unit Height 25-3/4"
  • Unit Depth 12-5/16" (plus 3/4" front flange)
  • Framing Width 96-3/4"
  • Framing Height 26-1/4"
  • Framing Depth 13"
  • Clearance (Top) 0" recessed; 3-9/16" to a mantel
  • Clearance (Sides) 0"

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.