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by Napoleon Authorized Dealer

Napoleon Astound FlexMount 50" Linear Electric Fireplace

SKU NEFL50AB
Original price $2,259.00 - Original price $4,748.00
Original price
$2,259.00
$2,259.00 - $4,748.00
Current price $2,259.00

Optional Accessories

About This Product

The Astound FlexMount 50" Linear Electric Fireplace from Napoleon

The Astound FlexMount Electric Fireplace offers unparalleled versatility, seamlessly integrating into any space with wall mount, partially recessed, or fully recessed options. Choose from 1, 2, or 3-sided installations to customize your living space and create an environment that reflects your personal style. Experience realism with spark effect flames, while enjoying greater control through the Napoleon Home mobile app. The Astound Fireplace combines unmatched versatility, convenience, and realism to instantly enhance your home.

Features

  • Requires no venting for easy and cost-effective installations
  • Installation options include wall mount, partially or fully recessed and can be configured as 1-sided, 2-sided or 3-sided
  • 13 ember bed and top light color options controlled via included remote; more customization offered via the Napoleon Home mobile app
  • Includes finishing edge panels and trim
  • ECO mode: runs at half heat – consuming less energy (2,500 BTU’s) • BOOST mode: heater at max heat with increased blower speed (5,000 BTU’s)
  • 120V delivers 5,000 BTU’s/1,500 watts and 240V delivers 10,000 BTU’s/3,000 watts (hardwire only)
  • Sizes (width): 50”, 62”, 74”

Convenient Control Options

REMOTE The included remote controls every function of your fireplace including; on/off, thermostat, 7-day schedule feature, flame, ember bed and top lights.

NAPOLEON HOME APP Access more options not included on the remote with the Napoleon Home app. Create your Favorite settings, set a schedule, and choose from a multitude of flame, ember bed and top light combinations.

SMART HOME SYSTEM Easily control select fireplace settings with the sound of your voice through Google Home and Alexa devices. 

WALL MOUNT REMOTE This optional remote is ideal for commercial settings and features black and white faceplate options

What makes the Astound FlexMount Stand Out?

  1. INSTALLATION VERSATILITY The ability to be installed as 1, 2, or 3-sided offers seamless integration, customized ambiance from multiple angles, and suits diverse room layouts and design preferences.
  2. FLAME TECHNOLOGY Featuring flame colors (orange and yellow) and stunning spark technology that mimics a real fire.
  3. SMART TECHNOLOGY Offers the ability to connect to your phone so you can easily and conveniently control every feature of the fireplace from anywhere, even when you’re not home.
  • FUEL TYPE Electric
  • HEAT OUTPUT (MAX) 10,000 BTU (240v)
  • VIEWING AREA 48.63" W x 17.5" H
  • FRAMING WIDTH 50.75"
  • FRAMING HEIGHT 26.25"
  • FRAMING DEPTH 7.50"
  • WIDTH 50"
  • HEIGHT 23"
  • DEPTH 7.19"

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.