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by Napoleon Authorized Dealer

Napoleon Dynamic Heat Control Plus

SKU DHCL1, DHCP-BK, DHCP-EK
Original price $1,308.00 - Original price $1,835.00
Original price
$1,308.00
$1,308.00 - $1,835.00
Current price $1,308.00

About This Product

Dynamic Heat Control Plus from Napoleon

ENJOY THE ADDITION OF A HIGH-PERFORMANCE FAN TO MOVE THE HEAT OUTSIDE

Dynamic Heat Control Plus is a powered solution that allows heat to be pulled from the fireplace enclosure and directed to any living area in the home that needs it, including outdoors (when not needed inside your home).

DHC+ allows for easy installation of a TV or sensitive artwork above the fireplace and uses a variable speed which allows the installer to reduce the fan speed to suit the specific installation.

***While it is possible to use DHC Plus to move heat to another location within the home, please consider the following points carefully during the planning phase:

  • The sound of the DHC Plus blower is similar to a bathroom fan (see “sound considerations” section). 
  • The DHC Plus system should not be used in small enclosed rooms with low ceilings, such as a small bathroom, as the room will be quickly pressurized and the heat transfer from the fireplace will be reduced / eliminated. 
  • The DHC Plus moves almost all the useable heat. If the room is small in volume, it can quickly become very warm. You may move unwanted heat from one room to another, which may not satisfy the customer. Therefore, carefully consider the amount of heat and the size of the room where it is being transferred to before beginning installation. 
  • Where the DHC Plus system is used to transfer heat to another room, it is recommended to install a local variable speed switch so that the heat transfer can be disabled from the remote location if desired. The DHC Plus system does not include a remote room thermostat.

Installation Options

*see DHC Plus installation manual for more details. 

1. EXTERIOR INSTALLATION

DHC Plus is installed on the exterior wall of the appliance enclosure. It does not require venting, ducting, or a bulkhead, and is therefore the simplest installation option. However, careful consideration should be made for the sound of the DHC Plus blower. See “sound considerations” and “exterior installation” sections for details.

2. REMOTE EXTERIOR INSTALLATION

DHC Plus is installed remotely from the appliance enclosure. Though it requires venting and a bulkhead, the increased distance from the blower ensures sounds from air flow will be significantly less apparent. See “sound considerations” and “remote exterior installation” sections for details.

3. REMOTE INLINE INSTALLATION

DHC Plus is installed inline anywhere between the appliance enclosure and the hot air exhaust assembly. Similarly to remote exterior installations, this installation requires venting and a bulkhead, with the addition of ducting. This installation offers the most opportunity for unique configurations, including through multiples rooms or floor levels. See “remote inline installation” section for details.

    Shipping & Returns

    Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

    Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

    Warranty

    In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

    Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

    Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

    All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

    Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.