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by Napoleon Authorized Dealer

Napoleon Trivista Primis 50" 3-Sided Built-in Electric Fireplace

SKU NEFB50H-3SV
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
Six-piece log set, large and small crystals, and the media tray
Side trims and side panels for a three-sided, two-sided or front-only install
Heater with built-in thermostat — 5,000 BTU/hr on 120 V, 10,000 BTU/hr on 240 V
Remote control and touch control panel
Mounting brackets, screws and strain relief
2-year parts warranty
🔧 Options
⚠️ Required to Complete Installation
Electrical - a dedicated, grounded 15 A circuit at 120 V or 240 V, hard-wired by a qualified electrician.
Framed enclosure - 49" wide by 21-3/4" high by 9-1/4" deep, finished with board flush to the fireplace edge trim.
Original price $2,419.00 - Original price $2,419.00
Original price
$2,419.00
$2,419.00 - $2,419.00
Current price $2,419.00

About This Product

Napoleon Trivista Primis 50" 3-Sided Built-In Electric Fireplace

A 50" electric fireplace you can build in three-sided, two-sided or front-only, because the side trims and panels for every layout come on it. The Napoleon Trivista Primis NEFB50H-3SV recesses fully into a framed wall with 0" clearance to combustibles and shows a 48-5/8" x 15" flame behind glass. It ships with a log set and two sizes of crystals, runs blue, orange and yellow flames over an ember bed and top light in 13 colours, and heats with up to 10,000 BTU/hr on 240 V or 5,000 BTU/hr on 120 V. It is hard-wired — no vent and no gas line. from $2,419.

Choose the Trivista Primis if you want a fire seen from the front and from one or both ends — a peninsula wall, a room divider or the end of a run of cabinets — and you are framing the wall anyway. Pick it if you can run a 240 V circuit and want the 10,000 BTU/hr heat setting, or a mantel close above the fireplace — 2-1/2" above the finishing trim; it is approved for bedrooms and manufactured homes.

It is not right if you want a fireplace you can plug in yourself: it has to be hard-wired by a qualified electrician to its own dedicated 15 A circuit, and it needs a framed enclosure built and finished around it. It is also indoor-only and wants 36" clear of furniture and curtains in front.

Specifications

The fireplace measures 50" wide by 21-1/2" high by 9-1/2" deep and weighs 77 lb, with a 48-5/8" by 15" viewing area. Frame the enclosure 49" wide by 21-3/4" high by 9-1/4" deep — the same for a three-sided, two-sided or front-only install. Clearance to combustibles is 0" at the bottom, sides, back and top, and the minimum mantel height is 0" above the top of the appliance — at least 2-1/2" above the finishing edge trim. Power is 120 V (1,500 W) or 240 V (3,000 W), hard-wired to a dedicated, grounded 15 A circuit.

Features

  • Install it three-sided, two-sided or front-only — the side trims and panels for every layout ship on the fireplace
  • A 50" wide fireplace with a 48-5/8" x 15" viewing area that recesses fully into a framed wall with 0" clearance to combustibles
  • A log set and two sizes of crystals in the box — use the logs over crystals, or crystals alone
  • Blue, orange and yellow flames with five speeds, plus an ember bed and top light in 13 colours
  • Up to 10,000 BTU/hr on 240 V or 5,000 BTU/hr on 120 V, with a thermostat — or lock the heat out and run the flame alone
  • Remote plus a touch control panel that wakes when you approach, and a 30-minute to 8-hour timer

Answers to common questions

Does it need a vent, a chimney or a gas line?

No. The Trivista Primis is an electric fireplace and needs only power. It does not plug in: a qualified electrician hard-wires it to a dedicated, grounded 15 A circuit at 120 V or 240 V, with the wires brought to the top right of the enclosure. Extension cords are not allowed.

What size enclosure do I frame for the 50"?

49" wide by 21-3/4" high by 9-1/4" deep, and the framing is the same whether you install it three-sided, two-sided or front-only. Clearance to combustibles is 0" at the bottom, sides, back and top. The fireplace is not load-bearing, so frame to carry the weight of your finish, and keep it off vapor barrier and exposed insulation.

How do the three-sided, two-sided and single-sided installs work?

Each end of the fireplace takes either a side trim, which leaves that end open to show the flame through its side glass, or a side panel, which closes it. Both ship with the fireplace. Open both ends for a three-sided view, one end for two-sided, or neither for a front-only fireplace. Decide before you install, because the trims and panels go on before it is set into the wall.

What’s included, what’s required, and what’s optional?
  • Included in the box: Six-piece log set, large and small crystals, and the media tray; Side trims and side panels for a three-sided, two-sided or front-only install; Heater with built-in thermostat — 5,000 BTU/hr on 120 V, 10,000 BTU/hr on 240 V; Remote control and touch control panel; Mounting brackets, screws and strain relief; 2-year parts warranty.
  • Required to complete the installation, purchased separately: Electrical - a dedicated, grounded 15 A circuit at 120 V or 240 V, hard-wired by a qualified electrician; it does not plug in; Framed enclosure - 49" wide by 21-3/4" high by 9-1/4" deep, finished with board flush to the fireplace edge trim.
  • Optional: nothing — there are no optional add-ons for this model.
How much heat does it give, and can I run it without heat?

On 120 V it runs one heater, at 1,500 W, about 5,000 BTU/hr; wired for 240 V it runs both of its two heaters, at 3,000 W, about 10,000 BTU/hr. There are low and high heat settings and a thermostat you can set from 64°F to 82°F. The flames, ember bed and top light run with the heater off, and the heater can be locked out, so you can use it year-round.

Can I put a mantel right above it?

Yes. The minimum mantel height is 0" above the top of the appliance, so the mantel sits at least 2-1/2" (64 mm) above the visible finishing edge trim — the reinforced framing behind the finish takes up that space. If you paint or lacquer the mantel, use a heat-resistant finish so it does not discolour.

Where can it be installed?

Indoors only. It is approved for bedrooms and mobile homes and meets HUD standards for manufactured homes. Keep furniture, bedding and curtains 36" from the front, never cover its vents, and do not install it outdoors or where it is exposed to the elements.

How does the warranty work when I buy from The Torch Guys?

Napoleon covers the Trivista Primis for two years on parts — heaters, motors, switches, the remote and the LED lights included — with labour covered in the first year. The Torch Guys is an authorized Napoleon dealer, so the full factory warranty applies, and if you ever need a part we file the claim with Napoleon for you. Keep your invoice and the model and serial number.

  • Model NEFB50H-3SV
  • Brand Napoleon
  • Series Napoleon Trivista Primis
  • Fuel Type Electric
  • Venting Type None required (electric)
  • Electric Heat Output 5,000 BTU/hr on 120 V; 10,000 BTU/hr on 240 V
  • Unit Width 50"
  • Unit Height 21-1/2"
  • Unit Depth 9-1/2"
  • Viewing Area 48-5/8" W x 15" H
  • Framing Width 49"
  • Framing Height 21-3/4"
  • Framing Depth 9-1/4"
  • Clearance (Top) 0" above the appliance top; a mantel sits at least 2-1/2" above the finishing trim
  • Clearance (Sides) 0" (0" to the back and bottom as well)

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.