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Warming Trends Ceramic Log Set

SKU OCS
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
one ceramic log set in the style and size you select above — 9, 12, or 15 pieces.
Warming Trends outdoor fireplace insert kits and open fire features. Follow the assembly manual so log placement does not block the burner ports.
🔧 Options
Log Set — two styles in three sizes
Original price $804.00 - Original price $1,369.00
Original price
$804.00
$804.00 - $1,369.00
Current price $804.00

About This Product

Warming Trends Ceramic Log Set — OCS

Hand-finished ceramic logs that sit over the burner and give an outdoor fireplace or fire pit the look of a wood fire without the wood. Choose the style and the size that matches your fire feature opening above.

Ceramic Log Set Features

  • Two finishes — Classic Oak, or a darker Charred look
  • Three sizes matched to 24"–30", 36"–42", and 48" fire features
  • Ceramic construction rated for continuous flame contact
  • Arranged per the assembly manual so the burner ports stay clear

What's Included, What's Required (but purchased separately), and What's Optional

Here is what ships and what it works with.

  • Included: one ceramic log set in the style and size you select above — 9, 12, or 15 pieces.
  • Works with: Warming Trends outdoor fireplace insert kits and open fire features. Follow the assembly manual so log placement does not block the burner ports.

Where You Buy Matters

You can buy this accessory from a handful of authorized Warming Trends dealers online. We're not the only one — but we're the team that picks up the phone when a question comes up after the box arrives, when warranty needs filing, or when something doesn't look right during install. The Torch Guys is family-owned, authorized by Warming Trends, and we're here to make sure you're in the best of hands before and after the sale. Call us at (410) 324-6322, chat with us right here, or email support@thetorchguys.com.

  • Classic Oak 24"-30" OCS — 9 pieces
  • Classic Oak 36"-42" OCM — 12 pieces
  • Classic Oak 48" OCL — 15 pieces
  • Charred 24"-30" CHS — 9 pieces
  • Charred 36"-42" CHM — 12 pieces
  • Charred 48" CHL — 15 pieces

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.