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Montigo Divine 38" See Through Direct Vent Gas Fireplace
    Montigo Divine 38
    by Montigo Authorized Dealer

    Montigo Divine 38" See Through Direct Vent Gas Fireplace

    SKU H38FSDN
    What's Included?
    ✓ Included Standard
    37,000 BTU (NG) / 37,000 BTU (LP)
    Traditional Logset & Heritage Brick Interior Panel
    Wrought Iron Grate
    Standing Pilot with Hi-Lo Valve
    Manual Hi-Lo Flame Control
    See-Through Dual Room Viewing
    15-Year Limited Warranty
    🔧 Options
    Contemporary Burner Conversion Kit (Ice Fireglass)
    Surrounds (Satin Black or Stainless Steel)
    Propane Conversion Kit
    ⚠️ Required to Complete Installation
    Vent Pipe (call or email us! Our team will put together a venting package for you with everything you need to safely install)
    $4,759.00 - $5,349.00
    $4,759.00
    $4,759.00 - $5,349.00
    $4,759.00

    Optional Accessories

    Montigo Divine H38 Satin Black Surround

    Surround Options for Montigo Divine Multi Sided 38"

    $775.00  –  $1,239.00
    Choose options

    Burner Conversion Kit NG [traditional to contemporary] Includes 9lbs. of Ice fireglass

    $1,849.00

    Burner Conversion Kit LP [traditional to contemporary]Includes 9lbs. of ice fireglass

    $2,209.00
    Montigo RX40 Remote Control (on-off)

    Remote Control Options for Montigo Divine - Standing Pilot Ignition

    $359.00  –  $739.00
    Choose options

    Remote Control Options for Montigo Divine - Electronic Ignition

    $369.00  –  $575.00
    Choose options

    Blowers for Montigo Divine (Standing Pilot Only)

    $379.00  –  $1,517.00
    Choose options
    Montigo Fan Kit(Requires RX100NG or RX100LP)

    Blower for Montigo Divine - Electronic Ignition (Requires Full Load Wireless Remote Control

    $475.00
    Montigo Battery Back-up

    Battery Back-up

    $29.00

    About This Product

    Montigo H38FSD 38" Divine See Through Direct Vent Gas Fireplace

    Dual-Sided Charm. Timeless Versatility.

    The Montigo H38FSD 38" Divine See Through Gas Fireplace adds warmth, visibility, and elegance to two adjoining rooms at once. This multi-sided direct vent unit blends traditional aesthetics with dependable performance, featuring customizable media options and a spacious viewing area. Whether you prefer a classic logset or modern glass firebed, the H38FSD is designed to match your style while delivering steady, radiant heat through its standing pilot ignition system.

    Key Features

    • Double-Sided Viewing: 35 1/4" W × 26 3/8" H on each side
    • Consistent Heating: Up to 34,000 BTUs with up to 58.5% efficiency
    • Customizable Looks: Choose between traditional logs or contemporary glass media
    • Safe & Reliable: Tempered glass, standing pilot system, and optional fan kit
    • Smart Options: Remote control and WiFi app compatibility available
    • Approved for Indoor and Covered Outdoor Use

    Model Configuration

    Standard Configuration:

    • Traditional burner and ceramic logset
    • Heritage brick liner with wrought iron grate
    • Manual Hi-Lo flame adjustment

    Premium Full-Feature Configuration:

    • Contemporary burner with decorative glass media
    • Multi-function remote for flame and fan control
    • Integrated blower system for improved heat distribution
    • Battery backup for use during power outages
    • Optional WiFi connectivity for mobile control
    • Satin black or stainless steel front trim options

    Important Installation Notice:

    This unit must be installed following Montigo’s official venting and clearance guidelines. Use of non-approved installation practices can result in performance issues or safety hazards.

    If installing near sensitive wall materials, artwork, or electronics, consider Montigo’s heat management options to reduce surface temperatures.

    Montigo is not liable for damage caused by improper setup or unauthorized modifications. The H38FSD is rated for use in elevations up to 4,500 feet and is suitable for certain covered outdoor applications when installed per outdoor use guidelines.

    • Venting Type: Direct Vent
    • Style: Traditional
    • Fuel Type: Propane | Natural Gas
    • Ignition: Standing Pilot
    • Maximum Heat Output NG: 35,000 BTUs
    • Framing Width: 40 3/4"
    • Framing Height: 42 1/2"
    • Framing Depth: 23 3/4"
    • Viewing Width: 35 1/4"
    • Viewing Height: 26 3/8"
    • Inner Vent Size: 5
    • Outer Vent Size: 8
    • Front Glass Type: High Temperature Glass
    • Commercial: No
    • P.4. 1-15 Efficiency NG/LP: 57.5% / 58.5%

    Shipping & Returns

    Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

    Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

    Montigo Residential Product Warranty

    Effective Date: July 26, 2023
    Coverage Area: United States and Canada
    Applies To: Montigo gas appliances purchased on or after August 1, 2019

    This limited warranty covers defects in materials and workmanship under normal residential use. The appliance must be installed by a licensed professional and serviced annually by an authorized Montigo dealer to remain eligible for warranty coverage.

    Warranty Coverage by Component

    Firebox and Heat Exchanger
    • Coverage Period: 15 years
    • Labor Coverage: 1 year
    Main Burner
    • Coverage Period: 15 years
    • Labor Coverage: 1 year
    Gas Control Valve and Related Components
    • Includes pilot assembly, spark electrode, flame sensors, thermopile
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Electrical Components
    • Includes blower, ignition module, wiring, switches, remote control systems, bulbs
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Firebox Media
    • Includes logset, glass beads, river rocks
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Glass (Thermal Breakage Only)
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Plated or Painted Finishes and Reflective Glass
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    • Note: Exterior painted surfaces are not covered
    Refractory Lining
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Mesh or Glass Safety Barriers
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Power Vent Termination
    • Coverage Period: 1 year
    • Labor Coverage: 1 year
    Montigo Terminations
    • Coverage Period: 10 years
    • Labor Coverage: 1 year
    Montigo Venting (Excluding Termination)
    • Coverage Period: 15 years
    • Labor Coverage: 1 year

    Covered Product Series

    • Distinction
    • Divine and Divine Outdoor (H-Series)
    • Illume (FID Inserts)
    • Phenom (L Series, P Series, PL Series)
    • Exemplar (R Series, RP Series)
    • Mahana
    • DelRay

    Warranty Qualifications

    • Appliance must be installed and serviced by an authorized Montigo dealer
    • Installation must follow Montigo instructions and local codes
    • Only Montigo-approved components may be used
    • Appliance must remain in original location
    • Use of solid fuels such as wood or coal voids the warranty
    • Warranty is transferable if all conditions are met

    Exclusions from Warranty

    • Rust or corrosion from poor maintenance, chemicals, or inadequate combustion air
    • Damage from unauthorized repairs, misuse, power surges, or natural events
    • Altered or missing serial numbers
    • Costs for diagnosis, shipping, or handling
    • Products purchased online or through auction sites

    Submitting a Warranty Claim

    1. Contact the installing dealer or contractor
    2. Provide the original sales receipt, model number, and serial number
    3. If the installing dealer is unavailable, contact the nearest authorized Montigo dealer
    4. Warranty service requires prior written approval from Montigo
    5. Montigo will determine if components will be repaired, replaced, or refunded

    Warranty Start Date

    • Coverage begins on the original purchase date
    • For new construction, coverage begins on the date of first occupancy or six months after sale by an authorized dealer, whichever comes first

    Contact Information

    Montigo – Empire Comfort Systems, Inc.
    6955 Salashan Parkway, Ferndale, WA 98248
    Email: techsupport@montigo.com

    Montigo – Empire Comfort Systems Canada, Inc.
    27342 Gloucester Way, Langley, BC V4W 4A1
    Email: techsupport@montigo.com

    Let customers speak for us

    from 160 reviews
    Great!!

    I had a fantastic experience with The Torch Guys!! From my first phone conversation with Ben to follow up emails & product delivery everything was flawless. Would not hesitate to purchase through them again!

    Julie Wagner
    The Outdoor Greatroom Bronson Block Square Gas Fire Pit Kit | BRON51
    Excellent customer service and buying experience

    The customer service was outstanding from the moment we called The Torch Guys to order our new Dimplex fireplace. We needed the fireplace quickly due to our remodel schedule. We received the unit within 4 days of ordering. The delivery company they hired was efficient and the unit arrived with no issues.

    Patti Langer
    Dimplex Ignite Evolve 74" Built-in Linear Electric Fireplace
    Exceptional owners/service

    Never have I had a company work so hard to assist me. They went above and beyond what any other store most likely would do. The replacement fireplace I needed was discontinued. These guys worked to help me find a fireplace with minimal adjustments needed. The packaging was over the top and shipping fast.

    Kathy in Baker City Oregon
    The Torch Guys
    Great Customer Service

    Great Knowledge of the products they were able to help me pick out my 3 fireplaces to fit my needs.

    Phil McIntyre
    Empire Boulevard 60" Vent Free Linear Gas Fireplace
    Customer Service

    Product shipped extremely fast, however, it was damaged during shipment. I contacted customer support and they had it replaced within a few days. No hassle, very professional. I couldn’t be happier.

    Jarrod Gemar
    Superior VRT3242 42" Traditional Vent Free Firebox
    Beautiful electric fireplace!

    The Torch Guys were great to work with! They followed up on my purchase to make sure I was pleased with my order. I love the fireplace and was the perfect size for my space. It was easy to install and has so many options including color, speed, timer and can use it to produce heat. I had one question about the screw sizes and Clinton helped me immediately. I highly recommend their products and would purchase with them again!

    Phyllis Leiser
    Amantii Symmetry Lumina 50" Linear Electric Fireplace
    Spectacular 5-Star Experience Thanks to Julia!

    I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

    James Rosen
    The Torch Guys
    Great Service and Delivery

    I bought an Amantii Cube from The Torch Guys and their service was terrific. They were great with answering questions, and the order shipped and arrived very quickly. They've followed up sharing the product is registered under warranty (done by them). All and all, very comfortable recommending them.

    Nichole Hart
    Amantii Cube Lumina 20 x 25 Freestanding / Wall-Mount Electric Fireplace
    Excellent Experience

    Great customer service, prices, delivery and product! Would highly reccomend.

    Paige Eaton
    The Torch Guys
    The Torch Guys

    Very easy to communicate with, and shipping experience was perfect. We are still in the process of installing because of our new-build schedule, so can't really comment on the fireplace itself.

    Dale Schiesser
    Kingsman ZCV39 39" Zero Clearance Clean View Direct Vent Gas Fireplace | Tempered Glass

    Empire Stacked Aged Oak Vent Free Gas Log Set

    Gerry Szper
    Empire Stacked Aged Oak Vent Free Gas Log Set
    Very pleased with customer service

    Customer service is top-notch answered all my questions. I felt like I was talking to somebody who cared about me.

    scott fox
    The Torch Guys
    Excellent Company with Strong Customer Service Focus

    The team at The Torch Guys was very strong.They provided me with excellent advice and was able extremely responsive.

    James Maiorino
    The Torch Guys
    Great service

    We bought a Napoleon tall Linear Vector fireplace from the Torch Guys. Their price was the best, and their service outstanding. Shipping was quick, and communication reasonable. Item was well protected in transit.

    JDS
    The Torch Guys
    Wrong pipe size sent

    Wrong pipe size was sent with fireplace. However, Ben and Ryan immediately took care of it- sent the right size and sent ups to pick most of the parts the other they sent return ups papers and I dropped two chimneys off at ups. Therefore. They did fix issue immediately with problems . So I am very happy with their company and service.

    Arnold Pelka
    Majestic Royalton 36" Wood Burning Fireplace