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Napoleon Altitude X 36 Direct Vent Fireplace Living Room with Black Zen Front, Glacier Herringbone Brick and Driftwood Logs Set V1
by Napoleon Authorized Dealer

Napoleon Altitude X 36" Direct Vent Fireplace

SKU AX36NTE-1
What's Included?
✓ Included Standard
President's Limited Lifetime Warranty
Exclusive NIGHT LIGHT
Clean Face Design with Full Firebox Flame
ProFlame II and eFIRE Controller with Remote Control
Heat Circulating Blower with Variable Speed and Thermostatic Control
Premium Safety Screen Included
Firestop Included
🛒 Required (Purchased Separately)
Log Set (Choose One)
Birch Log Set
Driftwood Log Set
Oak Log Set
Decorative Panels
Venting (call or email us! Our team will put together a venting package for you with everything you need to safely install)
$3,636.93 - $4,648.00
$3,636.93
$4,109.00
$4,109.00 - $5,157.00
$4,109.00

Optional Accessories

Zen Front for Napoleon Altitude & Altitude X

$319.00  –  $349.00 $341.33  –  $373.43
Choose options
Napoleon Altitude X with Birch Logs , MIRRO-FLAME Porcelain Reflective Radiant Panel, Beveled Trim & Premium Black Safety Barrier

Finishing Trim for Napoleon Altitude & Altitude X

$249.00  –  $379.00 $266.43  –  $405.53
Choose options
Napoleon Altitude X with Arched Whitney Front, Antique Pewter Arch Iron Element, Split Oak Logs, Westminster Herringbone & Premium Black Safety Barrier

Arched Whitney Front for Napoleon Altitude X

$749.00  –  $1,248.00 $801.43  –  $1,335.36
Choose options

Napoleon Forrest 12oz Can Flat Black Paint (Case of 12)

$289.00

Napoleon Decorative Ambient-Glow Embers

$1,359.00

Napoleon SIT Wall Mount Remote Control

$245.00

Napoleon 12" Stainless Steel Gas Flex Connector and Shut Off (Carton of 25)

$899.00

Napoleon Ducted Heat Management Kit

$419.00  –  $555.00
Choose options

Napoleon Dynamic Heat Control Plus

$1,308.00  –  $1,835.00
Choose options

Napoleon Hot Air Distribution Kit

$709.00

About This Product

The Altitude X 36" Direct Vent Fireplace from Napoleon

Designed to provide the ideal aspect ratio for an aesthetically pleasing view, the Altitude X 36 gas fireplace is a traditional fireplace that you can truly make your own. This fireplace is available with a substantial number of options to make installation and customization a breeze. The clean-faced, minimalist design and full-width firebox are highlighted by the included NIGHT LIGHT. Set the tone with a selection of premium, hand-painted, logs, including driftwood, oak, and birch. Provide yourself with even more decor opportunities with optional heat management that provides easier placement of your favorite art or electronics. Operate the luxurious Altitude X 36 from your comfy spot using your favorite mobile device and the eFIRE Remote App. The only question about your new Altitude X 36 fireplace is which of the eight fronts, six decorative brick panels, and four log set styles will you choose to make this fireplace truly yours?

Napoleon Altitude X 36" Features

  • Up to 36,500 BTU's
  • Exclusive NIGHT LIGHT
  • Premium accessories are available
  • Clean face design with full firebox flame
  • Ultra HD Premium log set options include: Driftwood, Oak, Birch
  • Zen Front is available in both Charcoal and Black
  • Whitney and Denali premium fronts are available with three accent color options
  • Finishing trim is available in Charcoal, Black, Gunmetal and Copper
  • Seven decorative brick kits include MIRRO-FLAME Porcelain Reflective Radiant Panels, Black Illusion Glass, Westminster Standard and Herringbone, and Newport™ Standard
  • eFIRE Remote App - total control of your fireplace from your mobile device
  • A heat-circulating blower with variable speed and thermostatic control provides powerful heating performance and comes included
  • Optional AMBIENT-GLOW metal fibers are designed to enhance the glowing embers on gas fires
  • Optional Heat Management allows for reduced clearances to combustibles and lower clearances to mantles and TVs
  • Natural gas and propane models available. Ask your local Napoleon dealer for more information.

Control Options and Features of your Napoleon Altitude X Direct Vent Fireplace

  • NIGHT LIGHT (Included)
  • Full-Featured Remote Control (Included)
  • Premium Safety Screen (Included)
  • Efire Full-Function Remote Control (Included)
  • Heat-circulating blower (Included)
  • Wall Mount Control (Optional)
  • Anti-Condensation Switch (Included)

Customize Your Napoleon Altitude X to Suit Your Style

  • Step 1: Choose Your Decorative Panel (Required to Choose One)

    • MIRRO-FLAME Porcelain
    • Black Illusion Glass Panels
    • Newport
    • Westminster
      • Grey Herringbone
      • Grey Standard

  • Step 2: Choose your Enhancement Logs Set

    • Split Oak Logs Set
    • Driftwood Logs Set
    • Birch Logs Set

 Enhance Your Altitude X 36" with Optional Trims and Fronts

  • Finish Trim
    • Black
    • Charcoal
    • Copper
    • Gunmetal
  • Beveled Trim
  • Zen Front
    • Black
    • Charcoal
  • Arched Whitney Front
  • Denali Premium Front

Optional Iron Element For Your Altitude X 36" Fronts

  • Arched Whitney Front
    • Arched Metal: (may choose iron elements to coincide)
      • Arched Iron Elements
        • Antique Pewter fits on Whitney's front
        • Burnished Brass fits on Whitney's front
        • Satin Nickel fits on Whitney's front
  • Denali Premium Front 
    • Denali Premium Front: (may choose straight iron elements to complement)
      • Satin Nickel fits on Denali's front
      • Antique Pewter fits on Denali's front
      • Burnished Brass fits on Denali's front

Heat Management of your Napoleon Altitude X Direct Vent Fireplace

Heat Management serves many purposes and offers several benefits. With our innovative systems, easily install your television, electronics, and sensitive artwork closer to your fireplace, increasing design flexibility. These industry-leading technologies offer a more effective and quieter solution than standard blowers and operate without power. For a simpler installation, heat management reduces clearance for combustibles and allows for an easier installation of mantels. Finally, cooler glass and walls near the fireplace ensure that you and your family can safely enjoy the comfort and light of a gas fireplace. With our Heat Management Solutions, you control the heat.

  • Model Altitude™ X 36
  • Warranty President's Limited Lifetime Warranty
  • Fuel Type Natural Gas | Propane
  • Heat Output (Max) 36,500 BTU
  • Heat Management Options LHAD DHC DHC+ DHM
  • Viewing Area 35.25 x 33.13 in (89.54 x 84.15 cm)
  • Framing Width 35.75 in (90.81 cm)
  • Framing Height 43.63 in (110.81 cm)
  • Framing Depth 19 in (48.26 cm)
  • Width 35.25 in (89.54 cm)
  • Height 42.44 in (107.79 cm)
  • Depth 18.75 in (47.63 cm)

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.

Let customers speak for us

from 160 reviews
Great!!

I had a fantastic experience with The Torch Guys!! From my first phone conversation with Ben to follow up emails & product delivery everything was flawless. Would not hesitate to purchase through them again!

Julie Wagner
The Outdoor Greatroom Bronson Block Square Gas Fire Pit Kit | BRON51
Excellent customer service and buying experience

The customer service was outstanding from the moment we called The Torch Guys to order our new Dimplex fireplace. We needed the fireplace quickly due to our remodel schedule. We received the unit within 4 days of ordering. The delivery company they hired was efficient and the unit arrived with no issues.

Patti Langer
Dimplex Ignite Evolve 74" Built-in Linear Electric Fireplace
Exceptional owners/service

Never have I had a company work so hard to assist me. They went above and beyond what any other store most likely would do. The replacement fireplace I needed was discontinued. These guys worked to help me find a fireplace with minimal adjustments needed. The packaging was over the top and shipping fast.

Kathy in Baker City Oregon
The Torch Guys
Great Customer Service

Great Knowledge of the products they were able to help me pick out my 3 fireplaces to fit my needs.

Phil McIntyre
Empire Boulevard 60" Vent Free Linear Gas Fireplace
Customer Service

Product shipped extremely fast, however, it was damaged during shipment. I contacted customer support and they had it replaced within a few days. No hassle, very professional. I couldn’t be happier.

Jarrod Gemar
Superior VRT3242 42" Traditional Vent Free Firebox
Beautiful electric fireplace!

The Torch Guys were great to work with! They followed up on my purchase to make sure I was pleased with my order. I love the fireplace and was the perfect size for my space. It was easy to install and has so many options including color, speed, timer and can use it to produce heat. I had one question about the screw sizes and Clinton helped me immediately. I highly recommend their products and would purchase with them again!

Phyllis Leiser
Amantii Symmetry Lumina 50" Linear Electric Fireplace
Spectacular 5-Star Experience Thanks to Julia!

I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

James Rosen
The Torch Guys
Great Service and Delivery

I bought an Amantii Cube from The Torch Guys and their service was terrific. They were great with answering questions, and the order shipped and arrived very quickly. They've followed up sharing the product is registered under warranty (done by them). All and all, very comfortable recommending them.

Nichole Hart
Amantii Cube Lumina 20 x 25 Freestanding / Wall-Mount Electric Fireplace
Excellent Experience

Great customer service, prices, delivery and product! Would highly reccomend.

Paige Eaton
The Torch Guys
The Torch Guys

Very easy to communicate with, and shipping experience was perfect. We are still in the process of installing because of our new-build schedule, so can't really comment on the fireplace itself.

Dale Schiesser
Kingsman ZCV39 39" Zero Clearance Clean View Direct Vent Gas Fireplace | Tempered Glass

Empire Stacked Aged Oak Vent Free Gas Log Set

Gerry Szper
Empire Stacked Aged Oak Vent Free Gas Log Set
Very pleased with customer service

Customer service is top-notch answered all my questions. I felt like I was talking to somebody who cared about me.

scott fox
The Torch Guys
Excellent Company with Strong Customer Service Focus

The team at The Torch Guys was very strong.They provided me with excellent advice and was able extremely responsive.

James Maiorino
The Torch Guys
Great service

We bought a Napoleon tall Linear Vector fireplace from the Torch Guys. Their price was the best, and their service outstanding. Shipping was quick, and communication reasonable. Item was well protected in transit.

JDS
The Torch Guys
Wrong pipe size sent

Wrong pipe size was sent with fireplace. However, Ben and Ryan immediately took care of it- sent the right size and sent ups to pick most of the parts the other they sent return ups papers and I dropped two chimneys off at ups. Therefore. They did fix issue immediately with problems . So I am very happy with their company and service.

Arnold Pelka
Majestic Royalton 36" Wood Burning Fireplace