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(410) 324-6322

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by Napoleon Authorized Dealer

Napoleon Altitude X 42" Direct Vent Fireplace

SKU AX42NTE-2
What's Included?

Here's what ships in the box and what you'll choose above before checkout. Not sure what you need? Call us at (410) 324-6322 and our team will spec the right setup.

✓ Included Standard
Electronic pilot-on-demand ignition with the ProFlame 2 remote control
eFIRE Bluetooth controller
Heat-circulating blower with variable speed and thermostatic control
Night Light
5 mm ceramic glass door with safety barrier screen and door trims
Non-combustible facing board, nailing tabs and vent insulation sleeve
🔧 Options
Above the Cart (select from dropdown)
Fuel Type: Natural Gas or Propane
Interior Panel: 5 options, or No Thanks
Log Set: Split Oak, Driftwood, Birch, or No Thanks
Below the Cart (select from optional accessories section)
Vertical Venting Package, External Wall Venting Package, Heat Management, Finishing Trim, Decorative Fronts, Power Vent
⚠️ Required to Complete Installation
Interior Panel - the panels that line the firebox, in porcelain, glass or brick.
Log Set - the high-definition logs with glowing and charcoal embers.
Venting - 5" / 8" direct vent pipe and a wall or roof termination sized for your run (see pg 13 in the installation manual).
Electrical - a grounded 115 V supply, hard-wired to the fireplace.
Gas Line - a 1/2" gas supply to the fireplace's shut-off valve.
Original price $4,449.00 - Original price $5,637.00
Original price
$4,449.00
$4,449.00 - $5,637.00
Current price $4,449.00

About This Product

Napoleon Altitude X 42" Direct Vent Gas Fireplace

The Napoleon Altitude X 42" is a clean-face direct vent gas fireplace with a full view of the fire: 38,000 BTU/hr on natural gas or 36,500 on propane, high-definition PHAZER log kits in Split Oak, Driftwood or Birch, and a blower, Night Light, ProFlame 2 remote and eFIRE Bluetooth phone control all included — from $4,449 before the interior panels and log set you choose above. It vents through a 5" / 8" pipe off the top, frames into a 42-3/4" wide, 19" deep opening, and carries Napoleon's President's Lifetime Limited Warranty.

Choose the 42" if you want a traditional log fire that you can dress your way — five interior panels, from reflective black porcelain to Westminster herringbone brick, and three log styles — and run from a remote or your phone. It is approved for bedrooms and bathrooms and certified for mobile homes, so it suits a room-sized install as well as a living room.

It is not right for you if you want a long, low linear flame. The Altitude X is a traditional log fire you dress your way, with five interior panels from reflective black porcelain to Westminster herringbone brick.

Specifications

The framed opening is 42-3/4" wide and 19" deep, with the combustible header 46-5/8" above the base, and the enclosure needs at least 72" of height (84" for a recessed installation). The face is finished in non-combustible material, which may stand out up to 4" from the door, and the finishing flange adjusts up to 3/4" for the thickness of the finish. No hearth is required; plan a raised platform so the finished floor clears the safety barrier. Mantel clearances depend on the mantel's depth and are charted on page 44 of the installation manual. The vent pipe needs 3" above and 2" at the sides of horizontal runs and 1" around vertical runs, and the fireplace takes a 1/2" gas line and a hard-wired 115 V supply.

How the Altitude X 42" compares to the 36"

Both Altitude X sizes share the clean-face firebox, the log kits and panel styles, the included blower, eFIRE controller and Night Light, and the 5" / 8" top vent. The 42" is rated 38,000 BTU/hr on natural gas and frames into a 42-3/4" wide opening, from $4,449; the 36" is rated 35,500 BTU/hr and frames into a 35-3/4" opening, from $4,109.

Features

  • Clean-face, full-view firebox with 5 mm ceramic glass and a safety barrier screen included
  • High-definition PHAZER log kits in Split Oak, Driftwood or Birch, with glowing embers
  • ProFlame 2 remote plus the included eFIRE Bluetooth controller for on/off, flame height, light, blower and timer from your phone
  • Heat-circulating blower with variable speed and thermostatic control included
  • Pilot-on-demand electronic ignition and Napoleon's Night Light
  • Optional Dynamic Heat Control or Ducted Heat Management to lower temperatures above the fireplace and reduce mantel clearances

Answers to common questions

What venting does the Altitude X 42" need?

It is a direct vent fireplace on a 5" exhaust / 8" air-intake pipe off the top of the unit, run out through a wall or up through the roof: up to 20 ft horizontally and up to 40 ft vertically. Use one brand of pipe throughout — Napoleon (Wolf Steel), Metal-Fab, BDM, Simpson Dura-Vent or Selkirk Direct Temp — and do not mix rigid and flexible pipe. A wall termination uses Napoleon's round GD422R-2 terminal or the Silhouette terminal kit; roof kits cover pitched and flat roofs. The vent run and termination are ordered separately and sized to your installation, and the outside terminal clearances are listed on page 16 of the installation manual. It is also certified for a power vent kit.

What’s included, what’s required, and what’s optional?
  • Included in the box: Electronic pilot-on-demand ignition with the ProFlame 2 remote control; eFIRE Bluetooth controller; Heat-circulating blower with variable speed and thermostatic control; Night Light; 5 mm ceramic glass door with safety barrier screen and door trims; Non-combustible facing board, nailing tabs and vent insulation sleeve.
  • Required to complete the installation, purchased separately: Interior Panel - the panels that line the firebox, in porcelain, glass or brick; Log Set - the high-definition logs with glowing and charcoal embers; Venting - 5" / 8" direct vent pipe and a wall or roof termination sized for your run (see pg 13 in the installation manual); Electrical - a grounded 115 V supply, hard-wired to the fireplace; Gas Line - a 1/2" gas supply to the fireplace's shut-off valve.
  • Optional: A vertical or external wall venting package, heat management (Ducted Heat Management, Dynamic Heat Control, Dynamic Heat Control Plus or the Hot Air Distribution Kit), a power vent adaptor kit, decorative fronts, finishing trims and the Wall Mount Control — the fireplace operates fully without any of them.
Can I mount a TV above it?

Yes, with planning. Napoleon draws the minimum TV clearances above the Altitude X — flush, recessed and partially recessed, with or without a mantel — on page 45 of the installation manual, and the mantel clearances on page 44. Adding the optional Dynamic Heat Control or Ducted Heat Management system moves heat away from the fireplace, lowers the temperature above it and reduces the mantel clearances; it goes in before the fireplace is set in place. Always stay within your TV maker's own temperature limits.

Where can it be installed?

Indoors, including bedrooms, bathrooms and bed-sitting rooms, and it is certified for mobile and manufactured homes where local codes allow (fastened in place). It is rated to 4,500 ft, with the input reduced above that. Keep furniture and other objects at least 48" from the front, and do not run it below freezing.

What gas and electrical connections does it need?

A 1/2" natural gas or propane line to the fireplace's flex connector and shut-off valve, installed and tested before the wall is finished — natural gas at 4.5" to 7" w.c. inlet pressure, propane at 11" to 13" w.c. Electrically it is hard-wired to a grounded 115 V, 60 Hz supply. It can be converted between natural gas and propane with Napoleon's certified conversion kit.

Does buying online affect my Napoleon warranty?

No. The Torch Guys is an authorized Napoleon dealer, so the President's Lifetime Limited Warranty applies in full, and we file claims with Napoleon for you. The firebox, burner, PHAZER logs and embers and the ceramic glass (against heat breakage) are covered for as long as you own the fireplace — parts free for the first 10 years, then at half of retail; blowers, valves, remotes and other electrical parts and the labour are covered for the first year. Coverage starts on the installation date.

  • Model AX42NTE-2 (natural gas) / AX42PTE-2 (propane)
  • Series Napoleon Altitude X
  • Fuel Type Natural Gas or Propane (choose above)
  • Venting Type Direct vent, 5 in. / 8 in. top vent
  • Ignition Type Electronic intermittent pilot (IPI) with continuous-pilot mode
  • BTU (Natural Gas) 38,000 BTU/hr input
  • BTU (Propane) 36,500 BTU/hr input
  • Framing Width 42-3/4"
  • Framing Height 46-5/8" (to the combustible header)
  • Framing Depth 19"
  • Electrical 115 V, 60 Hz, hard-wired (less than 12 A)
  • Hearth Requirement None required
  • Mobile Home Approved Yes — fastened in place, where local codes allow
  • Max Elevation 4,500 ft (input reduced above)
  • Warranty President's Lifetime Limited Warranty — firebox, burner and logs for life; 1 yr electrical and labour

Shipping & Returns

Free curbside freight delivery on every order over $399. Inspect the shipment before signing and note any damage on the delivery receipt — freight damage claims must be reported within 5 business days. Most items can be returned within 30 days of delivery as long as the product hasn't been installed, is in the same condition you received it, and all original packaging is intact. Return shipping and the original outbound freight cost are deducted from the refund, and a manufacturer restocking fee may apply. Custom and made-to-order products are final sale. Cancellations are free any time before shipment (custom orders excepted). Threshold and white-glove delivery upgrades are available — ask our team.

Full shipping policy · Full return policy · Questions? Call (410) 324-6322 — when you call, we answer.

Warranty

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.

Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.

Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).

Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.